By Rachel Happe, Co-Founder of The Community Roundtable
When we started The Community Roundtable six years ago, community management was seen largely as an art – something that was not possible to teach in an explicit way. Because of that, our first service was TheCR Network – a community of practice where we connect community professionals to each other, host conversations about the hot topics emerging in the field and document what we learn together.
Over the years, we have invested a lot of our energy in documenting and researching the practice of community management – and more recently in developing formal training programs for community managers. In 2012, we collaborated with WOMMA to develop the first-of-its-kind community management training. We brought in leading practitioners to share their expertise and launched community management fundamentals, advanced community management and community strategists courses. Through the years, we’ve kept learning about what works and building on it to push the discipline of community management forward.
Today, we are thrilled to announce TheCR Academy: the next generation of community training courses.
On-demand. Self-paced. Cost-effective. Formatted for action.
Intended for newer employee-facing community managers this course outlines the scope of the internal community manager role. It provides prescriptive, practical approaches that will take participants through the major pieces of community strategy and planning.
Intended for newer market- and customer-facing community managers this course outlines the scope of the external community manager role. It provides prescriptive, practical approaches that will take participants through the major pieces of community strategy and planning.
The Community Program Essentials course covers key topics in community program management – like building a business case, coaching executives and developing a playbook – and is aimed at skilled professionals looking to grow their community program management skills.
The Social Executive Shorts course is a video series designed to help executives make the most of social tools and online communities. This course material is intended for use as part of an executive coaching program.
Internal Community Management Fundamentals, External Community Management Fundamentals and Community Program Essentials courses are currently available to individuals through TheCR Academy. Please contact us to purchase individual or corporate licenses for the Social Executives Shorts. All of our courses are available for enterprise licensing – if you have questions, or want to discuss an enterprise license please contact us.
We are excited to share this latest iteration of our training with you, and look forward to rolling out additional courses in the coming months.