As we close out 2016 I wanted to share some best practices for recognizing and rewarding the top contributors in your community. Whether they are super users who take pride in answering others questions or super-star content creators, everyone likes to be acknowledged for their … [Read more...]
Investing in new community members pays off
By Ted McEnroe, The Community Roundtable You walk into a restaurant. There are people dining, chatting, having a good time - and there's an empty table, but there's no one there to greet you, seat you or give you a menu. Do you stay? You might, or you might leave. Either way, it's not a … [Read more...]
Fighting the sophomore slump in your community planning
By Ted McEnroe, The Community Roundtable Welcome to the second full week of 2015. Remember the vim and vigor with which you sat down at your desk last week? The whole year was ahead of you. A clean slate. You laid out a dozen priorities for the year and… haven’t started any of them. Last week … [Read more...]