By Ted McEnroe, The Community Roundtable Getting executives engaged in community has been a challenge for community managers since the beginning of community management. For every social CEO out there, there are dozens of C-suite members who "don't have time," "don't feel the need" or "don't … [Read more...]
State of Community Management 2015 Monday Fact #3: Strategic Investment
By Ted McEnroe, The Community Roundtable As more and more organizations join the community bandwagon, what separates the best from the rest? In part, it's that the best communities are integrated into their organization's overall strategy. The State of Community Management 2015 report finds … [Read more...]
The State of Community Management 2015 – What’s Next?
By Ted McEnroe, The Community Roundtable It's been a busy three weeks since we released The State of Community Management 2015. We are pleased with the reaction we've gotten to the research - already thousands of people have shared and downloaded it. (If you aren't one of them, you can fix that … [Read more...]
Community Empowerment
By Ted McEnroe, The Community Roundtable In The State of Community Management reports, we refer frequently to "Best in Class" communities. From a statistical standpoint, we are referring to the communities that scored in the top 20% overall in the State of Community Management survey (which you … [Read more...]
Community Teams Build Success
By Ted McEnroe, The Community Roundtable The State of Community Management 2015 is out in the wild. Odds are that you are aware of that, if you are a regular reader of this blog and a friend of The Community Roundtable. But if not, or if you haven't had a chance to pull up a chair, kick back and … [Read more...]
The most popular data types in the State of Community Management
By Ted McEnroe, The Community Roundtable Having just enjoyed (survived?) my first season writing and editing for the State of Community Management 2015, one of the most interesting parts of the post-release followup is actually seeing what pieces resonate with people. They seem to fall into three … [Read more...]
It’s here! The State of Community Management 2015 Report
By Rachel Happe, Co-Founder and Principal, The Community Roundtable Today is a big day for The Community Roundtable – it’s the day we publish our annual research, The State of Community Management. Each year, we look forward to providing more data to support the work of online community … [Read more...]
What community metrics are most important to track?
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for many community managers is dealing with community metrics. A member recently approached us with the following question: "I’m getting started with tracking metrics for my community and looking for … [Read more...]
3 Best Practices for Creating Community Rules of Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. Whether you're starting from scratch with a brand new community, or working with a mature community that doesn't have well defined programs and processes defining and managing community rules of engagement can be a struggle. We … [Read more...]
Five things to know about the State of Community Management survey
By Ted McEnroe, The Community Roundtable We are approaching the deadline on Friday for the State of Community Management 2015 survey. The response has been great, but we still need as broad a sample as we can get to make our data the best it can be. If you have taken it before, you have seen how … [Read more...]
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