By Rachel Happe, Co-Founder and Principal, The Community Roundtable Today is a big day for The Community Roundtable – it’s the day we publish our annual research, The State of Community Management. Each year, we look forward to providing more data to support the work of online community … [Read more...]
What community metrics are most important to track?
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for many community managers is dealing with community metrics. A member recently approached us with the following question: "I’m getting started with tracking metrics for my community and looking for … [Read more...]
3 Best Practices for Creating Community Rules of Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. Whether you're starting from scratch with a brand new community, or working with a mature community that doesn't have well defined programs and processes defining and managing community rules of engagement can be a struggle. We … [Read more...]
Five things to know about the State of Community Management survey
By Ted McEnroe, The Community Roundtable We are approaching the deadline on Friday for the State of Community Management 2015 survey. The response has been great, but we still need as broad a sample as we can get to make our data the best it can be. If you have taken it before, you have seen how … [Read more...]
Friday Roundup: A call to the State of Community Management survey alumni (and all CMs)
By Ted McEnroe, The Community Roundtable We're always all about community management here at The Community Roundtable. But recently, we've also been all about The State of Community Management survey. As we close in on the end of the month, we need your help to make the survey responses as … [Read more...]
Calling all online gaming community managers – step up and shine!
By Ted McEnroe, The Community Roundtable There’s often a “we vs they” attitude between different groups of community managers. In particular, those of you in the gaming and consumer media space figured out the power of communities by the time many of the rest of us were just realizing the … [Read more...]
Friday Roundup: 20 Minutes to Shape the Future of Community
By Ted McEnroe, The Community Roundtable The fifth Friday of 2015 is in the books, and this one comes at the end of a jam-packed week at The Community Roundtable, where we celebrated #CMAD, postponed #CMAD, launched our landmark annual survey and released the first piece of a new and fun … [Read more...]
Now Open: 2015 State of Community Management Survey
Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]
Community Managers Matter
By Shannon Abram, Relationship Manager at The Community Roundtable. If 2014 had a theme at TheCR it might have been "Community Managers are important." I know - it seems obvious, and if you are reading here then chances are you too think that community managers are important, but time and time … [Read more...]
What’s the Big Idea About Community? A Look Back at The State of Community Management 2014
By Shannon Abram, Relationship Manager at The Community Roundtable. We can hardly believe that 2014 is coming to a close. It's been a big year here at TheCR - we released our fifth annual State of Community Management report, we launched a brand new research initiative in the Community Manager … [Read more...]
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