Episode #99 of Community Conversations features Catherine Hackney, an online community consultant specializing in association member communities with Confident Communities Consulting. Catherine discusses the importance of online communities for associations and non-profits.
Catherine shares best practices for engaging association members, getting executive buy-in and making data-driven decisions.
- Community building and platform usage for associations and non-profits.
- Engaging associations and communities through volunteerism, purpose statements, and awareness.
- Importance of online community for associations, with a focus on executive buy-in and data-driven decision-making.
- Managing Association communities, moderation, and decision-making.
- Simplifying and optimizing community engagement for associations.
- Work-from-home tips.
Listen to Community Building for Associations
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About Catherine Hackney
Catherine is a reliable online community management consultant with ten years’ experience. She helps organizations increase retention and revenue by building a thriving online community for their audience. She is an expert in increasing online member engagement and is highly experienced on the Higher Logic and Tradewing platforms. Catherine is a Certified Higher Logic Partner.
About Confident Communities Consulting
Online communities thrive when nurtured with precision. CCC understands that community success requires ongoing attention. This comprehensive approach covers the spectrum of community management, ensuring seamless launches and day-to-day upkeep. Resulting in a vibrant online space that not only attracts member engagement but becomes a hub your members are excited to be a part of and eager to share with their peers. Trust CCC to cultivate an online experience that truly flourishes. CCC offers:
Strategic Development: Confident Communities Consulting works with you to craft a concise and effective strategy, aligning with your goals and objectives.
Platform Research and Selection: Identify the best platform to fit your specific needs and budget, ensuring optimal performance and engagement.
Efficient Platform Utilization: Community platforms can be complex and time-consuming to learn. Partner with CCC to leverage the full capabilities of your chosen platform, implementing workarounds that suit your needs.
Launch Assistance: Whether you’re starting from scratch or launching a new program within an existing community, CCC provides valuable support to ensure a successful launch.
Community Revitalization: If your existing community is feeling lackluster, let CCC breathe new life into it. Revitalize your tired community by rekindling member interest and participation.
Reporting and Analysis: Gain valuable insights into your community’s performance. Understand what works, identify areas for improvement, and make data-driven decisions.
Services Tailored for Associations: CCC caters to professional associations of all sizes and industries, recognizing the unique needs and dynamics of associations.
Principal consultant Catherine Hackney brings a wealth of experience, specializing in platforms like Higher Logic and Tradewing. Certified Higher Logic Partner since 2020.