Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.”
Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:
- What’s your best advice for someone just starting out in Community Management?
- What are your best practices for increasing community engagement?
- How can you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)
Episode #33 features Charissa Carnall, U.S. Community Manager at Western Union. Join us as we chat about how she was a community manager before she knew what one was, how she surprises and delights Western Union community members and the intricacies of interacting with a global customer base.
Subscribe to “Conversations with Community Managers” on iTunes!