Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals.
On this special State of Community Management 2022 episode, Melissa Westervelt and host Anne Mbugua discuss the trends in community policies and guidelines. Melissa explains the difference between community policies and community guidelines, and shares tips for designing effective policies and guidelines for your online community.
Melissa Westervelt on Policies and Governance
About Melissa Westervelt
Melissa is an experienced Product Manager with a demonstrated proficiency in SaaS management for digital engagement. Her specializations include enterprise-level community management, community building, and employee engagement strategy. She possesses strong skills in stakeholder alignment, platform search and implementation, IT change management, and managing vendor relationships. What does all of that mean? She loves helping people collaborate by giving them digital tools to ensure their projects succeed.
About Cambridge Associates
They are a global investment firm and aim to help endowments & foundations, pension plans, and high net worth private clients implement and manage custom investment portfolios that generate outperformance and enable them to maximize their impact on the world. Working alongside its early clients, Cambridge Associates pioneered the strategy of high-equity orientation and broad diversification, which since its inception in the 1980s has been a primary driver of performance for institutional investors. Today, they deliver a range of portfolio management services, including outsourced CIO, non-discretionary portfolio management, investment staff extension, and asset class mandates. Cambridge Associates maintains offices in major financial centers across the globe, with headquarters in Boston, MA.
About The State of Community Management
Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community management professionals.
The State of Community Management 2022 explores the state of the community management industry through the lens of the eight competencies in the Community Maturity Model™.
Each section includes data, ideas, and expert practitioner perspectives to give you new insight into the community management industry.