Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”
Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:
- What’s your best advice for someone just starting out in Community Management?
- What are your best practices for increasing community engagement?
- How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)
Episode #51 features Andrew Mishalove, Technical Community Manager and Strategist Company at Dell Boomi.
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Listen in as we chat about Andrew’s recent migration to the Salesforce Community Cloud, and how this move has facilitated a comprehensive customer journey solution for their customer community. We also discuss how empathy is a superpower, and learn the story behind the fortune seen below!
This podcast was recorded in partnership with Salesforce. To learn more about the Salesforce Community Cloud visit our Vendor Resource Center.
