While Rachel and I spend a lot of our time working with Community Roundtable members to help them be successful community managers, we also want to make sure some of what we do gives back to folks that aren’t members yet, but still want to stay on top of the latest trends/issues in community management.
With that in mind, we’ve created a podcast series we call @TheCR Quick Chat. This series focuses on issues, ideas and best practices for community managers and social media practitioners. We’re scheduling chats with community managers, analysts and social media consultants with a goal of uncovering nuggets of wisdom each week. We can’t promise they’ll always be quick, but they’ll be full of great insights if you’re interested in community management.
We’re working putting this up on iTunes, but didn’t want to stop us from sharing the conversations we’ve had to date. Subscribe to this blog and we’ll be sure to post an update when we get iTunes set up.
We’re pleased to make our first chat available, recorded recently with Keith Burtis from Best Buy. Keith is the community manager for the recently launched Best Buy Remix, the open API for Best Buy’s product catalog. In this podcast he shares how he got started in community management, how he supports the Remix community, his thoughts on metrics for community managers and more.
Download the mp3 (24 min/21.8 mb)
Future @TheCR Quick Chats:
David Alston (VP – Marketing/Community, Radian6)
Adam Cohen (Partner, Rosetta)
Bryan Person (Founder, Social Media Breakfast & Evangelist, LiveWorld)
Michael Brito (Social Media Evangelist, Intel)
If you’d like us to add you or someone you know to this list, drop us a note or add a comment to this post. Thanks for your support!