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Keri Kersten on Change Management

February 19, 2019 By Shannon Abram

Keri Kersten

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”

Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

  1. What’s your best advice for someone just starting out in Community Management?
  2. What are your best practices for increasing community engagement?
  3. How to talk to people when data is their love language.

Episode #53 features Keri Kersten, Global Internal Communications and Change Management at Stepan Company.

Listen in as we chat with Keri about her 10-year in the making business plan, how she frames her community building as empowerment, talking data as a love language and more!

https://media.blubrry.com/608862/thecr-podcasts.s3.amazonaws.com/kerikersten_podcast.mp3

Podcast: Play in new window | Download

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About Shannon Abram

I love dogs, drinks, and the oxford comma. Writing from the great commonwealth of Massachusetts, I almost definitely need a nap.

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