The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • About Us
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
    • Community Leadership Awards
      • Community Leadership Awards 2024
      • Community Leadership Awards 2023
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
  • Services
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • Community Technology Framework™
      • The Social Executive
  • Research
    • The State of Community Management
      • SOCM 2024
      • SOCM 2023
      • SOCM 2022
      • SOCM 2021
      • SOCM 2020
    • Community Careers and Compensation
    • The Community Manager Handbook
      • 2022 Edition
      • 2015 Edition
    • The Social Executive
    • Special Reports
    • Case Studies
  • Events
    • Connect
      • Connect 2024
      • Connect 2023
      • Connect 2022
    • Community Technology Summit
    • Professional Development
    • Resource Bundles
    • Upcoming Events
    • Community Manager Appreciation Day
      • Community Manager Appreciation Day 2025
      • Community Manager Appreciation Day 2024
  • I’m looking for…
    • Community Engagement Resources
    • Executive Support Resources
    • Community Reporting Resources
    • Platform and Technology Resources
    • Community Strategy Resources
    • Community Programming Resources
    • Community Career Resources
    • Something Else
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Community
    • The Network
      • Member Login
      • Join The Network
      • Roundtable Call Library
    • The Library
      • Subscriber Login
      • Subscribe to The Library
  • Blog

CMSS Stats You Can Use: The Role and Compensation of Directors of Community

January 7, 2015 By Jim Storer

By Shannon Abram, Relationship Manager at The Community Roundtable.

It’s the time of year when many community professionals are making career resolutions – whether to strengthen their current role in their organization or take that next step on the career ladder. With that in mind, it seems like a good time to surface more of the great and useful data from the Community Manager Salary Survey that illustrate the career path of community professionals. So in the coming weeks, we are going to use Wednesday as our day for sharing statistics from our research.

director of community

Director of Community Profile from the CMSS 2014

Today, we begin with some information on Directors of Community – once a rare unicorn indeed, but a role now popping up more and more in our community travels. ​Directors of Community typically own community programs at their organizations, and are responsible for community strategy, governance, team management and budgets. Not every community has a director – instead, a functional executive often takes on these responsibilities. But the Director of Community role is becoming common (as well as some VP of Community roles) in mature communities, in large organizations and in organizations where the community program is central to the business model.

Through our research in the Community Manager Salary Survey 2014 we found that true to the title Directors of Community have more community and more general work experience than the average Community Manager or Community Strategist. And there are signs that they are being treated (as they should be) as members of management – with higher salaries and bonuses as part of their compensation – in fact, 65% of Directors of Community receive a bonus.

That high percentage is good news for the Directors, and it also sends a signal that organizations are developing an appreciation for the demonstrable value that community can provide.

Does your organization have a Director of Community as part of your community team? Are you a Director of Community yourself? We’d love to hear your perspective on the challenges you face in your role, the way you demonstrate value – and the information and research that would be most helpful to support you in demonstrating and getting compensated for your value.

CMSS Blog Assets 1

 

Click the link to explore the full Community Manager Salary Survey 2014, now available from The Community Roundtable.


Are you a Director of Community? Build the connections and skills that can move you forward in your own career. TheCR Network provides dozens of professional development opportunities and opens doors to connect you with one of the largest networks of experienced community managers and directors in the world. Join us!

About Jim Storer

Jim has always been interested in bringing people together and connecting them to one another, whether it’s for events, online communities or a food/craft beer tasting. Connect with Jim on Twitter or Linkedin.

comments powered by Disqus
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Community 101
Case Studies
Webinars

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Professional Development

QUICK LINKS
Blog
Newsletter
About The Network
About The Library
About The Academy

LOGIN
The Network
The Library
The Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter