The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • Community Leadership Awards
      • Community Leadership Awards 2021
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
    • Careers
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
        • 2022 Edition
        • 2015 Edition
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
      • TheCR Connect
        • TheCR Connect 2022
        • TheCR Connect 2021
      • Customer Community Summit
        • Tech Thursdays 2021
        • Community Solutions Showcase
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Resources for Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

Building your Community Approach

January 6, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable.

Here on The Community Roundtable blog we’ve decided to try something new for 2014. Each month we’ll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. Planning and building seem like  natural themes for January – as we all look ahead to the next 12 months it’s especially important to make sure a solid foundation is in place for your community plans and how you build your community approach.

“Build” is also one of the three main maturity transitions we’ve identified as part of the community maturity model. This is a great tool to assess where you are on your journey – go ahead, we’ll wait while you check it out. In short, Build is the transition where you start to formalize and incorporate what you have learned in phase one when a lot of time is spent experimenting. During the build process governance, resources and metrics to benchmark your work are developed. This short Build checklist should help you decide if you’re in this phase:

Screen shot 2013-12-31 at 12.22.06 PM

If you’re approaching the Build stage of your journey these existing resources will help you accelerate your planning for 2014: 

  • Overview of the Build stage
  • Presentation on the path to a fully socialized business
  • The 2012 State of Community Management, which digs in to how community programs mature
  • The Build Toolkit with actionable templates, research and resources
  • Community Management: Advanced Skills Certificate Program

Over the next month we’ll share content focused on all aspects of building community that can help if you in the Build stage or if you are going back to re-asses your governance, staffing or metrics approaches. We’re focusing on building value, building reputation, building connections and building programs – with expert advice and some fun surprises thrown in. If you have any great resources that have helped you build your approach please reach out – we’d love to hear from you!

 
_______________________________________________________________________
If you’re looking to build your community program there is no better resource than the TheCR Network. TheCR Network is a membership network that provides exclusive strategic, tactical and professional development programming for community and social business leaders. The network enables members to connect and form lasting relationships with experts and peers as well as get access to vetted content.

TheCR Network is the place to learn from social business practitioners. Join today.

About Shannon Abram

I love dogs, drinks, and the oxford comma. Writing from the great commonwealth of Massachusetts, I almost definitely need a nap.

comments powered by Disqus
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network
About TheCR Library
About TheCR Academy

LOGIN
TheCR Network
TheCR Library
TheCR Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter