Khoros, built from Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors.
By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ brands, including 52 of the Interbrand 100 companies, and nine offices globally, Khoros powers approximately 500 million digital interactions every day.
From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.
"The Microsoft Power BI Community grew over 600% from its initial launch, but our support headcount remained flat. We’ve seen millions of dollars in deflected support costs because of our community’s peer-to-peer support, but most importantly, our customers are happier."
Sandy Rivas, Senior Program Manager, Microsoft