The Community Roundtable

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(Roundtable) Community x AI: The Double-Edged Sword

Did you miss Connect 2024? Wanted to revisit a workshop you loved? We're graced by the ITalent Digital team and their workshop on the pros and cons of integrating AI into your community.Ê

This deep dive on AI and community will address:Ê

Challenges:

AI-generated spam and inappropriate content.

Risks of incorrect information from AI-generated answers.

Lack of meaningful human engagement.

Exploitation of reward systems through AI automation.

Opportunities:

AI tools for content inspiration and creation.

AI-assisted moderation to reduce manual workload.

Voice of the Customer analysis

This interactive workshop is a must-attend for anyone thinking about how to integrate AI into their community. Bring your questions and walk away with ideas and advice on how to start (to expand) the use of AI technologies in your community.Ê

(Roundtable) World Class Communities

Jon Allen , Vice President of GTM Strategy, will lead a 1-hour, interactive workshop about the Characteristics of World-class Communities. As a pioneer in the social computing industry since 2004, Jon and his Community team have created incredible self-service and customer engagement communities across many industries and use-cases. Jon will share the nine key characteristics of thriving, world-class communities and inspire attendees to create their own.

(Chats and Snacks) Recipe Telephone and Year in Review

For those unfamiliar, Chats and Snacks is a program where we hop on a zoom, eat some snacks together, and talk about whatÕs going on in our communities.
For this edition weÕre playing recipe telephone.

How it works:

To sign up email me (maryemma@communityroundtable.com) with your name and a favorite easy recipe. WeÕre going for few ingredients and little effort. This program will be capped at 6 people, so be quick.
Two weeks before the program, I will be sending out a reminder and a recipe from someone else. The goal is for everyone to show up to the call with the snack from the recipe they were given. If you have any dietary restrictions please let me know in your initial email so we can match you with a recipe you can eat!

The call itself will be held December 18th at 12pm EST.

Want to join a Roundtable Call as our guest? Email us to find a call that works for you!

Attend a Roundtable Call

Past Events

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Browse upcoming events for community managers and community professionals.

The best way to learn about community management? From expert community managers who use proven, research-backed tactics you can trust.

The upcoming events for community managers and community professionals listed above include live online community events, online community management and intranet management workshops, virtual online community management and intranet management roundtables, networking and meet-ups for online community managers and intranet managers, online community management and intranet management conferences, and more.

Have an upcoming event for community managers, community professionals, or intranet managers? Let us know and we'll do our best to publicize it.

Many of the upcoming community events listed here are part of exclusive programming for members of The Network. The Network is a private, peer community of hundreds of active online community and intranet mangers and online community management and intranet professionals. Live programming includes expert-led roundtables, online training for community managers, live discussion groups, and more. Learn more about the community manager events in The Network here.