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(Roundtable) Unhappy Campers: Thought Gear for Handling Dissatisfied Customers

December 1, 2022 @ 1:00 pm - 2:00 pm

Dealing with others’ dissatisfaction lists high among the least appealing of life’s to-dos. It’s often tricky, and uncomfortable, and no degree of effort can 100% guarantee a happy outcome. Plus, you can go right ahead and sprinkle an extra helping of stress on those shenanigans if it’s part of your job.

In this call, Jesse Cloutier will share handy mechanisms he’s assembled over a decade of administering to customer communities’ health. Whether you’re managing a team of support representatives or are down in the so-called trenches, these are approaches you can take to make handling upset customers less painful, that build trust, and are the lifeblood of your brand’s community.


December 1, 2022
1:00 pm - 2:00 pm
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TheCR Network


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