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I’m looking for…

If you're looking for resources to help you design, build, and manage online community programs you're in the right place. Since 2009, tens of thousands of online community professionals have relied on our research-backed resources to power thriving communities.

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Calculate Your Community Score

how to improve community engagement

Take just 10 minutes and complete a free, custom community assessment. You'll receive a scorecard with your maturity for each of the eight foundational competencies in the Community Maturity Model.

The Community Score allows you to identify where to focus resources for maximum ROI on your community efforts.

Start your assessment now. (It's free!)

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Community 101 | Introduction to Community Models and Frameworks (opens in new tab)

This short, on-demand course gives learners a comprehensive overview of the four frameworks and models that form the foundation of successful community programs.

Complete this free course in The Academy to receive your certification in Community Models and Frameworks. Learn more or start now.

Community best practices

Resources for the people who build online communities.

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