By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.
What a week! With temperatures soaring in the Boston area we set up camp in the AC and had some fun. In addition to hosting our very first community manager AMA (watch the blog next week for a recap and archive – plus bonus questions!) we talked about what aspiring community managers can do as they job hunt.
Next week we’ll be back with our monthly look at what’s going on behind the scenes in TheCR Network – and more! Have a great weekend!
How do I get started in community management? – This week we’re discussing what it takes to get started as a community manager. Whether you’ve just graduated and are looking to dive right in, or making a mid-career move into the world of community management you might be unsure of what the best plan of attack is.
Industry Interview: Vicki Tambellini, Enterprise Hive – As part of our ongoing series of expert interviews we’re excited to bring you excerpts from a chat wehad recently with Vicki Tambellini – President and CEO (and Founder!) of Enterprise Hive. Vicki shares some background on what’s happening at Enterprise Hive, shares some passionate words about her role and some inspiring advice.
From Employee to Advocate: How Whole Foods Mobilizes their Team to Share Brand Content – Your employees can help you reach an audience on social media that is 10x larger than what your brand is currently reaching. Many of your employees are willing, if not already sharing, your brand content.
Announcing FeverBee’s Sprint – This is shaping up to be a great community manager in San Francisco this Fall. Our very own Rachel Happe is on the line-up of speakers, along with community folks from Wikipedia, FitBit, AirBnb and more!
Content Marketing Best Practices for B2B Brands – Defining great content is no easy matter.To some CMOs or execs the definition may be similar to the Potter Stewart’s quote about obscenity: “I know it when I see it.”I wish I could tell you it is this easy. It’s not; but, here are critical benchmarks you should be aware of to create meaningful content.
It’s About the Customer: Using Customer Journey Maps Effectively – Customer Journey Mapping continues to grow in popularity among marketers and those responsible for improving the client experience for their companies. But moving from the customer journey map to the execution of a customer experience program can be challenging to execute, particularly in the B2B world where sales and service people execute the touch points that form a full customer experience.
How To Make the Business Case for Social Customer Care – A lot of great info in this deck by Blake Landau at Intel.
How working out loud circles could transform your organization There’s a growing chasm between what executives say they want for their organizations and the experience of their employees.
Lessons from the man who managed reddit’s community of millions – Reddit is considered one of the world’s leading news and social sites, with over 5.5 billion pages served to over 100 million unique visitors spanning 186 countries.
New social media and community jobs:
- Community Manager — New York – Startup Institute – New York, NY
- Youthletic Content and Community Manager – E. W. Scripps Company – Cincinnati, OH
- Community Manager – Funders Club – San Francisco, CA
- Community Manager – JW Marriott – TeamOne – Los Angeles, CA
- Community Manager – Storefront – San Francisco, CA
- Social Media/Community Manager – IGG – Fremont, CA 94539 (Cameron Hills area)
- Community Manager, Audiophile – Massdrop – San Francisco, CA
- Courier Community Manager – Postmates – Philadelphia, PA
- Community Manager – Trulia – San Francisco, CA
- Community Manager – American Student Assistance 10 reviews – Boston, MA
- Digital Community Manager – Highwinds – Winter Park, FL
- Public Relations & Community Manager – Nerd Block Inc. – Whitby, ON
- Community & PR Manager – Corel Corporation– Ottawa, ON
- Community Manager – DAIRY FARMERS OF CANADA Montreal, Quebec; Ottawa, Ontario
- Online Marketing Specialist – SHRED-IT INTERNATIONAL INC.- Oakville, Ontario
- Public Relations & Social Media Communications Specialist – RANDSTAD TECHNOLOGIES – Mississauga, Ontario
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Community Managers – Declare Your Value!
Have you taken the Community Manager Salary Survey 2014 yet? Your insights into your role are invaluable as we document and define community manager best practices across industries. The survey is short (15 minutes) and we’d love to hear from you. Take the survey now.
