By Shannon Abram, Relationship Manager at The Community Roundtable.
It’s hard to believe that it is December. 2014 flew by, and while we are already looking ahead to 2015 (it’s almost SOCM time!) we wanted to take a moment on the blog and give thanks for people that helped make 2014 such a success. This week we shared our ideas about the #thankitforward movement, and I personally shared my #thankitforward picks for 2014. We’d love to hear who you are especially grateful for this year. Share your #thankitforward picks on twitter – we can’t wait to see them (don’t forget the #!)
Our Favorite News & Articles from Around the Web:
What’s the Big Idea About Community? A Look Back at The State of Community Management 2014 – We can hardly believe that 2014 is coming to a close. It’s been a big year here at TheCR – we released our fifth annual State of Community Management report, we launched a brand new research initiative in theCommunity Manager Salary Survey, and we introduced new services like the Community Performance Benchmark to help mature communities measure their value and plan for the future.
Looking Back and Giving Thanks in Your Community – Last year we explored the idea of #thankitforward here on TheCR blog, and in TheCR Network and we loved the outcome so much we’re back for year two. This is our official kick off to our second year of looking back and giving thanks to those that helped us work, grow and thrive in the past year!
On Building Community and Finding My Place – Once again we are celebrating the concept of #thankitforward at TheCR this December (learn more here) and I wanted to be the first to share my picks. At the risk of veering off track, 2014 was an exciting year both personally and professionally for me.
The Future of Work – Our latest research is focused on The Future of Work.Rather than add to all the hyperventilating about how disruptive changes will impact and reimagine work…We studied what it will take to make those disruptivechanges work and what truly matters to people.
Associations With Engaged Communities Have Higher Retention Rates – If you read this blog, you know I’m obsessed with two things: associations and community management. I’ve been happy to see a slight uptick in associations hiring community managers this year–although salaries seem to be significantly lower than the average salaries reported in the Community Roundtable’s recent salary survey (the average salary for community manager is almost $70k; the average association community manager salaries that I have seen have been significantly lower than that). And I truly believe that successful online communities are a key ingredient in member retention, and that eventually associations will realize this and start investing in staff with community management expertise.
Combine Social Listening with Branded Online Community for Better Social Intelligence – Like it or not, we live in the age of the customer. Companies can no longer just produce great products, they need to create a great customer experience, as well. For many, the customer experience begins on social media. It’s where consumers decide what they will buy, where they will shop and engage with others about products and services.
New Community and Social Media Jobs:
- Social Media/Community Manager –Kelly Canada – Ontario, CA
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Technical Community Manager –DigitalOcean – New York, NY
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Technical Community Manager –Left Field Labs – Mountain View, CA
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Recruitment Brand Content Strategist/Community Manager – Facebook – Menlo Park, CA
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Community Manager (Social Media and Internal Communications) –Hiscox Ltd – Atlanta, GA
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Consulting Manager, IT Relationship Management – Prudential– Newark, NJ
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Senior Digital Associate – Weber Shandwick – Boston, MA
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PR and Community Manager – Load Impact – New York, NY
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Web Content/Community Manager – Acquia, Inc. – Burlington, MA
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Senior Community Manager – Blade & Soul – NCsoft Corporation – Orange County, CA
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Senior Community Manager – Wildstar – NCsoft Corporation – Orange County, CA
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Qualitative Community Manager – LA and NYC Office – Deep Focus – New York, NY
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Community Specialist – GREE – San Francisco, CA
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Education Community Specialist – Milestone Technologies, Inc. – Mountain View, CA
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YouTube Network Community Manager – Frederator – Los Angeles, CA
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Customer Community Manager – Infusionsoft – Chandler, AZ
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Community Manager/Analyst – Digital – PGA TOUR, Inc. – Ponte Vedra Beach, FL
