By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.
The first official week of Summer comes to a close, and we’re slowing down at TheCR. Summer is a great time to step back, try out new ideas, assess how things are working and plan ahead for the busier Fall months. For us that means three things:
1.) Testing out different programming formats – in the Network we’re hosting book clubs, testing Champion programs and sending Flat Hillary out for another round of Summer adventures, on the blog we’ll be devoting much of July and August to a look at community management as a career – sharing hiring best practices, showcasing interesting community manager journeys and setting the stage for our newest research initiatives.
Which leads me to 2.) the community management salary survey! Later this July we’re launching the industry’s first comprehensive research platform is designed to help both community managers and those hiring community managers better understand the nuances of this discipline and provide a framework for assessing expertise and developing skills, as well as report on how community managers are compensated. Look for the survey, opening soon!
And finally 3.), if you’re just itching to take a survey today we also are soliciting responses to our mini-survery TheCR and You designed to help us learn which resources you find the most valuable so we can make sure we are best serving the needs of the greater community management population. The mini survey should only take five minutes and you can win a $20 gift card! Take the survey now.
And now, onto our favorite articles from the week and new social media and community manager jobs:
Using the Community Maturity Model for Internal Consulting at Microsoft – Alex Blanton of Microsoft, shares how he’s using the Community Maturity Model for internal community consulting as part of TheCR Network’s weekly programming. Internal community consulting has been a trending topic in the network – we’ve hosted two other Roundtable calls on the topic – because our members are being asked to extend their skill sets to the rest of their organizations, through training and advisory services.
Building SMART Online Communities – A year ago, The Community Roundtable invited Thomas Vander Wal to present about the links between community management and urban planning. Instantly intrigued, I took copious notes and read the recommended book, The Death and Life of Great American Cities by Jane Jacobs.
Faces of Community Management: Rebecca Braglio, Pet360 – This month’s Face of Community Management is TheCR Network member Rebecca Braglio. Rebecca is the Community Engagement Manager at Pet360 and has one of the most interesting paths to community management that I’ve ever heard.
Transforming Connections in an Age of Digital Change – The goal of marketing still revolves around accelerating new and repeat sales. But the means to that end has shifted over the past few years.
The Language of Engagement – Having a well crafted community strategy and roadmap is critical to enabling effective outcomes, but translating that strategy into your engagement approach is equally critical and often overlooked. People tend to communicate in online communities they way they do elsewhere and that can often be the wrong approach.
How To Build Organizational Culture – Recently, I was moderating a design thinking workshop and talking about how it is critical to foster a culture of innovation within the organization and that it is responsibility of the leaders to build & nurture this culture. Some one stopped me and asked the following question: “As a leader, what can i do to build the culture that i want for my team or organization”.
The Disruption Machine – What the gospel of innovation gets wrong.
Social technology and the changing context of leadership – Most companies are painfully aware that over the last two decades the context of leadership has changed dramatically, putting tremendous pressure on traditional models of management and organization.
New community manager jobs and social media jobs:
- Community Manager at Houzz – Palo Alto, CA
- Senior Manager, Online Community Management Consulting at Socious – Mesa, AZ
- Director of Social Media Strategy – Pharma client at Entech Network Solutions – NYC
- Director Social Media at AT&T – Dallas, TX
- Director Social Media Marketing – at Numeric Recruiting and Staffing – Mclean, VA
- Social Media Community Manager at Rebecca Taylor – NYC
- Senior Community Manager, Aviation and Aerospace Industries at World Economic Forum – New York, NY
- Social Media Community Manager (Technology Focus) at Uptown Treehouse – Los Angeles, CA
- Online Community Manager at the Center for Science in the Public Interest – Washington, DC
- Senior Community Manager, Automotive Industry at World Economic Forum – New York, NY
- Esports Associate Manager of Player Relations at Riot Games – Santa Monica, CA
- Community Manager/Dir of Community Mktg at Smarterer – Boston, MA
- Digital Community Manager- San Francisco, CA at Sierra Club – San Francisco, CA
- Digital Community Manager at 270 Strategies – Washington, DC
- Community & Content Manager at Mullen – Boston, MA
- Community Manager at American Student Assistance – Boston, MA
- Social Solutions Consultant at Lithium Technologies – San Francisco, CA
- Community Manager at Fareportal Inc. – New York
- Community Manager at Havas Media – New York, NY
- Community Manager at Hailo – New York
If you’ve thought about membership in TheCR Network now is the time to join. We’re offering a limited number of half-year memberships, valid from July 1st through December 31st only available through June 30th.
Enjoy six months of full access to TheCR Network, including all programs, access to our extensive library and exclusive concierge services through 2014 and only pay $600 (a 20% savings off a standard membership).
Why Join TheCR Network?
- Save time – With access to exclusive research, reports, templates and worksheets you’ll be able take your community projects to the next level quickly.
- Save money – Don’t reinvent the wheel – unlimited access to the resources in TheCR Network helps scale your efforts at a fraction of the cost of adding staff or 3rd party consultants.
- Connect with Community Peers and Experts – With over 200 members representing companies like Nike, Aetna, CA Technologies, Rackspace, Google, Walgreens and more you’ll learn from and with some of the best community managers in the world.
Membership in TheCR Network will help you be the best community manager you can be – join today.