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Search Results for: moderation

5 Tips for Launching an Advocacy Program

November 30, 2022 By Jim Storer

5 Tips for Launching an Advocacy Program

There's no better feeling than knowing someone has your back. Your community can get those same warm fuzzies with an advocacy or leadership program. No formal leadership or community advocacy program in place? It's time to consider starting one. What's an advocacy program? The easiest way to … [Read more...]

Community Technology Summit

Community Technology Summit

The Community Technology Summit is a one-day immersive learning experience for online community professionals. This all-inclusive experience took place at Convene Boston on Wednesday, October 4, 2023. This event is designed for community professionals working with all types of online communities - … [Read more...]

Get Subject Matter Experts Involved

July 25, 2022 By Jim Storer

Get Subject Matter Experts Involved

The Community Maturity Model™’s  Leadership competency includes executive sponsorship, participation in a community program, emergent community leadership, and ties into broader organizational ecosystems. Leadership programs (a.k.a., advocacy, MVP, and superuser programs) are key to … [Read more...]

Community Technology Framework™

The Community Roundtable developed the Community Technology Framework™ in 2019 to acknowledge that technology is what enables community professionals to engage and lead in new ways, and is a critical component of a successful online community program. While we believe that technology ≠ community, a … [Read more...]

Meet TheCR Network Scholars | Terri O’Neal

June 22, 2021 By Jim Storer

As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them.  This month we’ll meet Terri O'Neal, … [Read more...]

Community Career Pathways

April 10, 2021 By Jim Storer

The community field is expanding in exciting ways, with an increasing diversity of roles and career routes available. Where once there was ambiguity and limitations on professional growth, there are now too many possibilities to map out. The map below is just a sample of the avenues that could be … [Read more...]

3 Ways to Increase Member Engagement From SAS, Cloudera, and National Instruments

December 10, 2020 By Jim Storer

Need to increase engagement in your online community? Three companies share ways they increase engagement with their online audience. If you are struggling with engagement in your online community then you aren't alone. Improving and maintaining online engagement is the number one challenge for … [Read more...]

Community Profiles

Community Manager Skills

Thank you for taking the time to share your career profile with us! Please let us know if you have any questions! —ENGAGEMENT SKILLS​— Listening & Analyzing​ Response & Escalation ​ Moderation & Conflict Facilitation ​ Promoting Productive Behaviors ​ Empathy & … [Read more...]

Community Specialist Job Description

August 5, 2019 By Jim Storer

What is a good community specialist job description

​Community Specialists are the experts and emerging experts on a community team. Unlike community manager roles, where generalists are prized, Community Specialists often have a focus in one of three disciplines: engagement, content, or technical initiatives. Community Specialist … [Read more...]

Online Communities Propel Engagement

June 17, 2019 By Jim Storer

How to Build Community Strategy

Communities are central to the human experience. Communities are all around each of us and whether we recognize them explicitly, they have immense influence on our reality, our happiness, and our success. The communities we engage in define norms with which we unconsciously comply, hardwired as we … [Read more...]

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