Join us for our updated Guided Training for Community Professionals. We offer this training as a guided cohort experience free for members of the Network twice a year, and the next class is enrolling now. New to Community Management? Been here a minute but want to level set your knowledge? … [Read more...]
Search Results for: moderation
Turning Around an Unhappy Community
If we had a nickel for every time someone asked us how to turn around an unhappy community we'd have a big pile of nickels. It's not uncommon for a new community manager to start their job, and realize they are taking over a community with members that are at best unengaged and at worst actively … [Read more...]
5 Tips for Launching an Advocacy Program
There's no better feeling than knowing someone has your back. Your community can get those same warm fuzzies with an advocacy or leadership program. No formal leadership or community advocacy program in place? It's time to consider starting one. What's an advocacy program? The easiest way to … [Read more...]
Community Technology Summit
The Community Technology Summit is a one-day immersive learning experience for online community professionals. This all-inclusive experience took place at Convene Boston on Wednesday, October 4, 2023. This event is designed for community professionals working with all types of online communities - … [Read more...]
Get Subject Matter Experts Involved
The Community Maturity Model™’s Leadership competency includes executive sponsorship, participation in a community program, emergent community leadership, and ties into broader organizational ecosystems. Leadership programs (a.k.a., advocacy, MVP, and superuser programs) are key to … [Read more...]
Community Technology Framework™
The Community Roundtable developed the Community Technology Framework™ in 2019 to acknowledge that technology is what enables community professionals to engage and lead in new ways, and is a critical component of a successful online community program. While we believe that technology ≠ community, a … [Read more...]
Meet TheCR Network Scholars | Terri O’Neal
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. This month we’ll meet Terri O'Neal, … [Read more...]
Community Career Pathways
The community field is expanding in exciting ways, with an increasing diversity of roles and career routes available. Where once there was ambiguity and limitations on professional growth, there are now too many possibilities to map out. The map below is just a sample of the avenues that could be … [Read more...]
3 Ways to Increase Member Engagement From SAS, Cloudera, and National Instruments
Need to increase engagement in your online community? Three companies share ways they increase engagement with their online audience. If you are struggling with engagement in your online community then you aren't alone. Improving and maintaining online engagement is the number one challenge for … [Read more...]
Community Profiles
Thank you for taking the time to share your career profile with us! Please let us know if you have any questions! —ENGAGEMENT SKILLS— Listening & Analyzing Response & Escalation Moderation & Conflict Facilitation Promoting Productive Behaviors Empathy & … [Read more...]
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