The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable with short case studies and tips from some of the smartest community professionals in the space, for community managers looking to start, build and grow … [Read more...]
Search Results for: moderation
Friday Roundup: Community Manager Appreciation, Respect, and Job Searching
By Ted McEnroe, The Community Roundtable In case you haven't heard - Monday, January 26 is Community Manager Appreciation Day. We've talked a lot about our CMAD events in Boston, New York, Atlanta, Milwaukee and Washington, DC, and if you still want to get in before the tickets are all gone, you … [Read more...]
Friday Roundup: Fast Start, Big Thoughts in Community to open 2015
By Ted McEnroe, The Community Roundtable 2015 is off to a rip-roaring start at The Community Roundtable. In TheCR Network, the first Roundtable call of the year is in the books, the Working Out Loud threads are buzzing and interaction is everywhere. For TheCR as a whole, the New Year has meant … [Read more...]
Emergent Learning in Networks and at Conferences
I've been thinking a bit about the unconference format and how great it is for learning. Here is a definition for unconference: An unconference is a conference organized, structured and led by the people attending it. Instead of passive listening, all attendees and organizers are encouraged to … [Read more...]
Roundtable Call Library
Roundtable calls are the cornerstone of programming inside TheCR Network. These weekly live events are open to all members, and focus on the challenges they face- from increasing engagement to platform migration to presenting impactful metrics. All calls are facilitated by industry experts - and fit … [Read more...]
Coverage of the 2012 State of Community Management Report
It is always interesting to put so much effort into a project and feel that you know it backwards and forwards and then have someone else come along and give their take on it. Sometimes that take matches your own but more often than not their fresh eyes have seen things that you may not have. The … [Read more...]
Time for a little community spring cleaning?
Ah! Spring and the age old tradition of spring cleaning. Throw open those windows, bring in fresh air and dust behind the couch....or rather...the forums. We asked our members how they keep things fresh in their communities, day after day, spring after spring. Here are their answers! What are some … [Read more...]
Inside TheCR Network: Outsourcing Community Management
Today we welcome Rick Allen who will be a frequent contributor to The Community Roundtable blog. With a background in writing, publishing, and technology innovation—and a passion for the web—Rick strives to improve online user experiences through content strategy. He writes and speaks often on web … [Read more...]
5 Risks of Having A Community Without Management
Megan Smith, the community manager at Ovation TV, and I presented this week at the Online Marketing Summit on the fundamentals of community management. It gave me the chance to revisit and refresh my thinking. As part of the exercise, Megan and I identified the most common risks of having a … [Read more...]
Who We Appreciate on this Second Community Manager Appreciation Day
Who do we appreciate? Among other well deserving folks, we appreciate Jeremiah Owyang for taking the lead in making community management a more visible and recognized discipline. Other thought leaders who have contributed quite a bit to the understanding of community management are Bill Johnston, … [Read more...]
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