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The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Announcing New Community Management Training for Members

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By Hillary Boucher, Director of Networks at The Community Roundtable

I’m excited to announce that our already amazing membership in TheCR Network now gets you MORE! Our Community Fundamentals Training is now available to all members as part of your membership package through our new guided community management training program.

Guided community management trainingStarting this spring we’ll be running the training in the network as a six week training series, alternating between Internal Community Fundamentals and External Community Fundamentals – join the Network now and sign up for a training class today!

The training for online community managers will be a social learning experience that takes place in a private group where participants will progress through the modules as group. We’ll provide prompts and light facilitation in the group forums and we’ll host a weekly office hours to help participants block time on their calendar to participate.

Participants will have access to:

– Six training modules
– Private discussion group
– Private Slack channel for open office hours & impromptu discussions and support

If you are interested the Internal Community Fundamentals runs March 21-April 29 and the External Community Fundamentals runs May 9-June 26.Join TheCR Network Button

Join TheCR Network today to have access to this new perk – a $495 value – free to members!

Already a member? 

guided community management training
guided community management training

Have questions? You can email me or comment below!

TheCR Network Sneak Peek: July 2014 Wrap Up

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By Hillary Boucher, Community Manager at The Community Roundtable.

Flat Hillary

A TheCR Network Tradition – Each Summer our very own Flat Community Manager hits the road and visits members all over the world.

Summer is just flying by inside TheCR Network. I exercised some work-life balance and took a fully unplugged vacation this month thanks to my supportive team who held down the fort while I was out of the office. And while we decrease the number of virtual live events we host due to vacation season the network has been quite busy in the forums. Here are a few samples of discussions, collaboration, and knowledge sharing that occurred inside TheCR Network this month.

  • Zero to Community: Building Community from the Ground Up (Discussion): We have a number of experienced community managers who have taken on new roles where they are building a community from scratch. A few months ago we held a call to share mini-case studies on getting from zero to pilot, but the collaboration continued this month. A member started a thread requesting a sample RFP as he prepares to tool up and he received incredibly detailed and supportive resources from fellow members who had recently gone through the process. It’s the kind of discussion thread that makes a community manager proud.
  • Community Manager Salary Survey Member Event (Virtual Event): As you probably know we released a new research initiative and are in the process of gathering responses for our Community Manager Salary Survey. We threw a member event as a fun and convenient way to get members to block off some time on their calendar to take the 15 minute survey. We hosted a virtual chat where they could check-in, get a community manager high-five, and connect with our team and peers. It was a great success and a good way to connect and collaborate. All attendees received a digital delight package including exclusive badges and bonus downloads for our summer challenge.
  • Using the Community Maturity Model as an Internal Consultant (Report):  This month we released reports from an extremely valuable demo and case study shared by a member who built a maturity assessment tool off of the Community Maturity Model and is using it to consult across his large company. We love seeing members build off of each others’ work and add valuable resources back into the TheCR Network for their peers. I’m very pleased to add this report to our archives. (Did you know we have 200+ Roundtable Reports archived and catalogued by competency in the member library?)

If you want to get a full idea of what membership is like you can take a look at this extensive overview which shares our general programming opportunities and resources made available to members.

We’re looking ahead to fall and planning a robust programming calendar for members. If you are interested in joining us or have more questions about membership please don’t hesitate to reach out and ask.

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Community Managers – Declare Your Value! 
Have you taken the Community Manager Salary Survey 2014 yet? Your insights into your role are invaluable as we document and define community manager best practices across industries. The survey is short (15 minutes) and we’d love to hear from you. Take the survey now.