By Ted McEnroe, Director of Research and TrainingI was reviewing data from the State of Community Management from the 2016 report when a data point caught my attention that wasn't part of the initial publication. Even at the Stage 1, our lowest level of community maturity, nearly half of … [Read more...]
Community Best Practices: The Benefits of Starting Small
If you are starting a community today – you are both blessed and cursed by history. Years of research and community development today offer more advice than ever on the best practices of community. But the growth of online communities generally can also set expectations that new communities should … [Read more...]
