By Rachel Happe, Co-Founder of The Community Roundtable. The discipline of community management is growing up. For us at The Community Roundtable it's easy to see as the conversations have shifted from how we best execute on day-to-day community challenges to how do we transfer that knowledge and … [Read more...]
Untangling the Community ROI Issue
By Rachel Happe, Co-Founder of The Community Roundtable. While the ROI conversation around social business and community initiatives seems to have died down a bit as more practitioners have figured out how to measure value and share their approach, it still remains a barrier in setting … [Read more...]
