The Community Roundtable

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Five Ways New Member Programs Impact Long-Term Engagement in Your Community

February 24, 2022 By Shannon Abram

How to onboard new members

One of the most consistent findings in our State of Community Management research is on the impact of new member programs in getting increased long-term engagement. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., … [Read more...]

Five Best Practices for Onboarding New Members

May 11, 2020 By Shannon Abram

How to online new community members

How you welcome your new members matters - one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community. It makes sense – having someone welcome you, give you some ground rules on … [Read more...]

Getting the New Member Experience Right

April 27, 2017 By Shannon Abram

community case study

Our research has shown that robust new online community member welcome programs have an outsized impact on long-term engagement. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., makes new members more comfortable, … [Read more...]

Friday Roundup: New Member Programs Matter

August 19, 2016 By Amy Turner

By Amy Turner, The Community Roundtable You walk into a new place – maybe you have a new job, are a new member of a class, or a new volunteer somewhere. Everyone is gathered in groups, or rushing around and doing their thing. You stand there. Maybe after an uncomfortable amount of time someone … [Read more...]

Community best practices

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