If you've heard the term "community of practice" and said, "Hmm..." you're not alone. There isn't just one kind of "community of practice" online today. The term can mean something very specific to different groups of people. I've outlined the two major buckets online communities of practice fall … [Read more...]
Review: Online Community Management for Dummies
I was lucky enough to read and review Deborah’s Ng’s book Online Community Management for Dummies. This book is a great go-to resource for both aspiring and practicing community managers and it’s earned a spot on my office bookshelf. Deborah nails it and I recommend this book for a few … [Read more...]
