In case you missed out on IBM Connect 2014 here's a little glimpse into the conversations that were taking place in Orlando. Rachel sat down with Peter Cardon from USC Marshall School of Business to discuss how businesses are using communities and what form those communities take. . You can … [Read more...]
Recap: Community Manager Spotlight Webinar with Chris Catania, Walgreens
In January we kicked off a brand-new program - the Community Manager Spotlight series. This was, in part, to really dig into all the different roles and titles that a "community manager" can occupy. Increasingly, we find our members are doing the work of a community manager, but often without the … [Read more...]
WestJet’s Christmas Miracle & The Power of Authenticity
By Shannon DiGregorio, Relationship Manager at The Community Roundtable Our watercooler was abuzz with conversations about the WestJet "Christmas Miracle" video. In addition to all admitting it got pretty dusty at our desks we marveled in the time and effort it took to pull of such a … [Read more...]
Why Attend TheCR Connect? Attendees Share Their Stories.
It's easy for me to tell you how special TheCR Connect is, but you already know I'm biased, right? So, don't take it from me, or Rachel or Hillary. Take it from past attendees from the event. I'm excited to share five perspectives on TheCR Connect from past attendees! Check out the video below … [Read more...]
