By Shannon Abram, Relationship Manager at The Community Roundtable.
TheCR Connect is the inaugural workshop in our regional events series. Kicking off in Boston this Fall, TheCR Connect is an event exclusively for community practitioners – those engaged in the development, implementation, management and measurement of community initiatives. You might be a community manager for a 5,000 person internal community, the community specialist at a start-up, or the director of community for a Fortune 500 brand. Learn more.
With just seven weeks left until TheCR Connect Boston I’m excited to share the full agenda*. Without further ado:
8:00am – Breakfast
8:45am – Welcome from TheCR
9:00am – Keynote: Community Inspiration with JJ Lovett, CA Technologies
10:00 – Community Case Study: How to Win Friends & Influence People – the Community Edition Presented by Akamai – Whether you manage an internal or external community we have all experienced some of our biggest challenges negotiating internally. We have to weave our way through a maze of opinions and / or corporate policies to achieve the goals we have established for our community. This session will facilitate a discussion around the following; How to Prevent, How to Avoid, How to Accept, or Run Around It while influencing people and winning friends.
10:30am – Break/Optional Tour of Akamai’s Command Center We couldn’t visit Akamai without getting a look the famous Network Operations Command Center (NOCC). The NOCC’s proactive stance and unique view ensures a seamless response to network conditions – enabling Akamai to deliver rich media content and applications, regardless of network traffic volume. The NOCC is staffed 24 hours a day, 7 days a week by expert network operations personnel.
11:00am – AMA with Community Experts We’re putting community experts in the hot seat to answer your most challenging questions. Featuring Patrick Hellen, DeepIS, Luke Sinclair, AMEX, and Lauren Vargas, Aetna.
11:45am – Office Hours w/ Community Superheroes We believe every community manager has a superpower. We’ve rounded up a group of these community superheroes including Welcome Wonder Woman, the Executive Engager and more to answer your questions and get your community programs on track.
12:30pm – Lunch & Matched Networking Groups Sometimes it’s hard to find the person you need to meet the most. We’ll take the guess work out of connecting with the participants that can make a difference in your community and career.
1:30pm – Interactive Roundtables Dig in and dive deep on a community challenge that you’re working on. We’ll break into small groups and expert facilitators will share advice and guide you to actionable plans and tools for community success. Roundtable topics may include: Defining Community Value, Sharing Your Community Success and Building Your Community Dream Team.
2:30pm – Break
2:45pm – Community Case Study Stay tuned! Our second community case study will be announced shortly.
3:30pm – Creating a Culture of Yes: Improvisation for Community Management Improvisation is about more than being funny. It involves active listening, confidence, creative thinking, flexibility and working as a team. We are thrilled to host a team from ImprovBoston for a look at how the principles of improv can be successfully applied to community management.
5:00pm – Closing remarks
6:00pm – Happy Hour After a busy day we’ll decamp to nearby Mead Hall for tasty drinks, delicious food and more great conversations.
* This Agenda is subject to change at any time.