In 2022, an online community is table stakes for brands that want to connect with their audiences. In this 45-minute webinar we explored how customer communities create opportunities for advocacy and innovation at successful brands.
- Using social support to empower members
- Increase brand loyalty through community initiatives
- Generate new ideas and pick up the pace of community-led innovation
We also highlighted real-life community case studies from brands that get community right.
Watch the Webinar:
Download the Companion Ebook
Name: Jonathan Wishart
Position: Business Value Director
From Jonathan: I have been using Khoros Communities since 2003 when I joined the PlayStation community, one of Khoros’ earliest customers, and racked up a few thousand posts. I began working at Khoros in 2006. I’ve worked as a moderator on our customers’ communities, as an implementation consultant working to launch brand new communities, and as a strategic advisor helping Khoros customers conceptualize, demonstrate, and grow the impact their community is having on their business. My favorite snack is the outrageously large jar of mixed nuts from Costco.