Are you interested in the emerging field of community management?
Maybe you studied psychology, politics, sociology, journalism or communications and are wondering how social media and social networking technologies are changing how organizations communicate and collaborate. Maybe you’ve had a role in social media management but are looking to make a pivot into are area of deeper engagement and value. Maybe you started your career in a different field and have discovered that your true passion lies in connecting and supporting people so they can be their best, most productive selves.
The Community Roundtable (TheCR) was founded in 2009 to help organizations navigate and take advantage of this new networked world we live in. We publish ground breaking research and work with over 150 organizations who are transforming the way they work and interact with their customers, including CA, Steelcase, Merck, AAAS, EY, H&R Block, PMI and more. We are a small but mighty group of professionals that love to work hard – but also understand that to be our best selves, we need to balance work and rich personal lives.
As a community management fellow at TheCR, you will spend time learning both community management and building relationships with our clients, giving you a deep understanding of both the community manager role and the context in which community professionals work.
Are you ready to join TheCR team and become a skilled community manager? We are thrilled to announce that we are hiring a Community Management Fellow for 2017.
Why a Fellow?
Fellowship positions at TheCR are an opportunity to learn and work simultaneously – they are a training role with a stipend. The Community Roundtable has hired a number of fellows over the years because it is a unique opportunity for both an individual, TheCR and TheCR’s ecosystem to benefit. Our fellowships are intended to last 12 months and give individuals a strong background and network with which to find a permanent community manager position at its conclusion.
What you will learn:
- Engagement Tactics: The role is steeped in the day-to-day activities of facilitating our online community – TheCR Network. This includes a lot of admin, content curation & creation, and member outreach.
- Community Operations: You’ll learn how keep our online community running smoothly and engaged, through management and reporting activities. Our systems and approaches are fluid, giving you the opportunity to help us iterate and improve.
- Community Strategy & Theory: Not only do we run an online community of community professionals, but we also publish community management research and training. You will have access to our training and research and our team will act as mentors to help unpack what it means for the industry, for organizations, and for individual community practitioners like yourself.
- How to work collaboratively: At TheCR, we try to work the way we coach our clients to work – iteratively, collaboratively, respectfully and with constant feedback. We don’t micro-manage and we expect everyone to be an adult, giving and taking feedback from everyone on the team so that we can each be as good as the entire team. This work style is a big part of our culture and benefits those who work best when they are constantly learning.
We are a lean, fast-paced, transparent and collaborative team that has a bias for action and as little overhead as possible.
What that means for you:
- We expect you to be self-sufficient. While you will work alongside our network team and be given specific challenges, we expect all team members to be responsible and accountable for their own progress and proactive about seeking solutions. We don’t micro-manage.
- You will work virtually. We meet in person as a team quarterly, but otherwise all of our communication is done online using collaboration tools, video conferencing and the phone. If you are not comfortable learning new technologies this is not the role for you.
- You need to be available during the traditional work week. There is some flexibility, but in general the team stays in touch M-F during business hours.
- You’ll need your own computer that is in good working order and is up-to-date, as well as a strong, reliable internet connection.
- You will get out of of this fellowship what you put into it. We are looking for a team member who not only is interested in the role as we’ve described it, but someone who brings their own passion, skills and curiosity to the team.
- There is a lot of opportunity if you choose to seize it. As a small team, we all pinch hit for each other and there are always opportunities to get involved in the work of the organization, if you are interested.
You might be our next community management fellow if you:
- Have excellent written communications skills.
- Have experience using social networking and social media tools and are active online.
- Have experience with content creation. Bonus points if you have any of the following skills or interests: data analysis, video or audio editing, graphic design or multi-media content creation.
- Understand the basics of the social sciences.
- Are organized, self-sufficient and have good project management skills.
- Care about your work and the people with whom you work.
- Bring your best effort to every project and can leave your ego at the door.
- Enjoy the flexibility – and responsibility – of working virtually.
- Want to learn more about community management – you will work closely with our Community Manager and must love the internet, people and building community.
Do you have what it takes? Are you excited by what we could do together? Please tell us more about you! While not a requirement for the right candidate, preference will be given to people within commuting distance from Boston or Ithaca, NY.
We are no longer accepting applications for our 2017 fellow. Thank you to everyone who took the time to apply.
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