Effectively managing the membership experience is critical in today's quickly changing environment. From effective communications to building engaging content and programs, equitably connecting with your entire audience is more important than ever.
This page contains resources specifically designed to help you increase member engagement, strengthen ties in a remote world, and better serve your online community through research-backed training, tactics, and case studies. Join now.
We help global organizations achieve their community goals.
Research and Best Practices
The Network houses the world's most comprehensive library of online community management resources - including 14+ years of research, case studies, tools, templates, and more - available exclusively to members. Members can access our content library 24/7 and work with our dedicated member management team to find the answers you need.
Sample assets found in The Network:
Training and Professional Development
The Network is the only private, vendor-free learning and collaboration group for online community management professionals. We are 100% independent our only goal is to advance the business of community.
Members of The Network have free and unlimited access to our online learning portal, The Academy, including the CAE credit-earning course, Community 101 for Associations. The Network also provides myriad networking and professional development opportunities from our cohort-based training sessions to informal programming like virtual happy hours or our "snacks and chats" sessions.
Testimonials
Success isn't one-size-fits-all. The Network has helped thousands of global community professionals build and manage thriving online communities of members, constituents, and employees.
Ready to Join?
Qualified associations and not-for-profit organizations are eligible for a 40% discount on annual membership in The Network. Join now.
Membership is sold on a per person annual basis. Standard pricing for one seat in The Network is $1,995/year, a group of three seats $4,795/year (a 20% savings) and a team of five seats is $7,995/year (25% off). Please contact us directly to secure your membership.
Have Questions?
We get it - budgets are tight and you need to make sure you spend your training, professional development, or community program dollars carefully.
Feel free to contact us with any questions or book time to ask questions and get a tour of The Network with our membership consultant, Claire O'Brien.
We are always happy to provide member references upon request.
PS - We have a 30-day money-back guarantee. In 15 years, no one has ever taken us up on it!
Free Resources
We are committed to publishing a wide array of cost-free resources for use by everyone in community-building roles. Below are some examples of recent content that might be relevant for you.
Listen to short podcasts from community builders at organizations like Easterseals, AAMC, Ontario Medical Association, and more!
Check out our Community FAQs covering everything from engagement to hiring to strategy.
