The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
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  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
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      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
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      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
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      • Community Careers and Compensation
      • The Community Manager Handbook
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      • Upcoming Events
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  • Who we serve
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Community Management Case Studies

Online Community Case Study

Using a Playbook to Support Community Manager Success

Developing B2B Social Communities for Growth, Innovation & Customer Loyalty

Community case studies

Ensuring Consistent Brand Voice through Community Governance

community case study

Getting the New Member Experience Right

community sentiment

Improving Community Sentiment: Taking a Community from Hostile to Happy

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Community Resource Bundles

We've spent a decade working with global community leaders fine-tuning the programs, tactics, and tools that make online communities successful. We've distilled the best of these research-backed resources into individual bundles focused on common community challenges.

Click on a bundle to learn more:

Community Management 101
How to launch a new online community community resource bundle
How to improve online engagement
How to calculate community ROI
Online community policies and governance
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

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