Our podcast series with some of the smartest minds in the online community and social business space highlights what they’re working on, why they do what they do, and what advice they have for you.
This is a great way to begin to understand the nuances of community strategy and management.
Each episode is short (usually less than 20 minutes) and focuses on one community management professional.
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more.
Episode #71 features Jennifer Erzen.
In this episode of the podcast, Jennifer shares her journey through community roles in IT, HR, and Communications, and offers ideas for not just making do with the changes using online collaboration tools force, but leveraging them for increased efficiency and productivity. She also shares her secret community management weapon: the telephone.