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Jive Case Study: FICO
How to Keep Your Mature Community Healthy: FICO Shares Five Key Strategies
Wendy Freitag, Community Manager at FICO shares five ways FICO maintains an active and productive online community.
Featured Podcast
Episode #72 features Elizabeth Kohler, Social Learning & Collaboration Architect at Cleveland Clinic.
In this episode of the podcast, Elizabeth shares how to get learners comfortable with using an online learning platform, strategies for pulling engagement in a social learning community into the classroom, and the benefits of using a cloud-based platform for learning and social sharing.
Elizabeth shares best practices including defining your learning cultures, starting with a definition of success, and getting executive buy-in and support.
This episode of Conversations with Community Managers is sponsored by Jive Software.
Testimonial
“We started using Jive Community Optimizer (CO) tool recently and it really streamlines the process. With CO, I can create and run several rules and push out automatic emails. It identifies places with no owners as well as places that have been inactive for 30, 60, or 90 days and automatically archives or deletes them. It makes it so easy to stay on top of what’s happening in our community and ensure that we keep it cleaned up and organized.” WENDY FREITAG
Wendy Freitag, Community Manager, FICO
