The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • About Us
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
    • Community Leadership Awards
      • Community Leadership Awards 2024
      • Community Leadership Awards 2023
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
  • Services
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • Community Technology Framework™
      • The Social Executive
  • Research
    • The State of Community Management
      • SOCM 2024
      • SOCM 2023
      • SOCM 2022
      • SOCM 2021
      • SOCM 2020
    • Community Careers and Compensation
    • The Community Manager Handbook
      • 2022 Edition
      • 2015 Edition
    • The Social Executive
    • Special Reports
    • Case Studies
  • Events
    • Connect
      • Connect 2024
      • Connect 2023
      • Connect 2022
    • Community Technology Summit
    • Professional Development
    • Resource Bundles
    • Upcoming Events
    • Community Manager Appreciation Day
      • Community Manager Appreciation Day 2025
      • Community Manager Appreciation Day 2024
  • I’m looking for…
    • Community Engagement Resources
    • Executive Support Resources
    • Community Reporting Resources
    • Platform and Technology Resources
    • Community Strategy Resources
    • Community Programming Resources
    • Community Career Resources
    • Something Else
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Community
    • The Network
      • Member Login
      • Join The Network
      • Roundtable Call Library
    • The Library
      • Subscriber Login
      • Subscribe to The Library
  • Blog

Swoop Analytics

SWOOP-Collaboration-Analytics-Logo-01


Request a Meeting


Ask a Question

SWOOP Analytics empowers employees and leaders around the world with personal and enterprise data to be successful in the digital workplace. We analyse the content and relationships in Microsoft Teams, Yammer and Workplace from Facebook to provide organisations with deep collaboration and behavioural insights. We help you adapt behaviours to reach better business outcomes and make informed decisions about collaboration effectiveness.

Visit SWOOP Analytics and learn more. 

What do clients say about SWOOP Analytics?

Mark Parkinson, Digital Collaboration Senior Manager, MARS

"Provide people with their analytics and empower them.”

Mr Parkinson said it was important to provide community managers with a complete suite of SWOOP’s analytics including response rate, cross team collaboration, influencer risk scores, community health and activity by time.

“We create guidelines and examples for what to measure and what success looks like for different types of communities,” he said.

“It’s not one size fits all. What we’ll do is we have a community manager decide.

“But we give them a framework in which to operate. We let them decide - what it is you want to achieve with your community? Here’s how we’ve seen it be achieved before, here’s how you can measure it, here’s how you can be intentional with that behaviour to drive your community forward.”

Mark Parkinson, Digital Collaboration Senior Manager, MARS

Read More

Download More Info

Screen Shot 2020-09-01 at 9.07.10 PM

Click to Download

Microsoft Teams Benchmarking

Download the Report

Yammer Benchmarking

Download the Report

Stay Connected



Request a Meeting


Ask a Question


Sign Up to Receive More Info

Back to the Technology Track

Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Community 101
Case Studies
Webinars

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Professional Development

QUICK LINKS
Blog
Newsletter
About The Network
About The Library
About The Academy

LOGIN
The Network
The Library
The Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter