Hello, Community Professional!
And by “community professional" yes, we mean community management professional – exactly like you.
We know community because community is all we do. We know what a day in the life of a community manager looks like because our team has lived it. We know the challenges you face because our team has been there, and solved the community challenges you’re facing today.
The one thing you don't have as a community manager? Unlimited time. So don't bother reinventing the wheel. Use our tools, research, and resources to work smarter, get more done and help your community thrive.
The 11th annual State of Community Management research survey is now open. Click to contribute.
We've spent a decade working with global community leaders fine-tuning the programs, tactics, and tools that make online communities successful. We've distilled the best of these research-backed resources into individual bundles focused on common community challenges.
Click on a bundle to learn more:
Resources for Community Managers
To scale yourself and your team you need access to the best tools, research and information available. We can help.
Testimonials
"The CR’s Community Engagement Framework was a revelation for me.
We applied it to our existing social intranet, and it immediately clarified why
some things worked and some hadn’t."
James C. Martin
Shepley Bullfinch
"The Community Fundamentals course gave me some really helpful information as to how to get stakeholders to realize the value of engaging in the community."
Marjorie Anderson
Project Management Institute
"Valuable programming, content creation and curation by dedicated, experienced, professional community leaders is a key differentiator of The Community Roundtable."
Ted Hopton
McGraw-Hill
"TheCR’s Training has been a great community learning journey for me. I'm already sharing the info with peers."
Aaliyah Miller
Aetna
“The great thing about the Community Performance Benchmark was how it allowed executives to easily share and demonstrate the success of our community with the leadership team, which was a big win for us!”
Courtney Zentz
Ricoh
“TheCR Network has been a great resource for me and my team over the past five years. Being able to network with other community professionals is invaluable.”
J.J. Lovett
CA Technologies
“The people behind TheCR are always eager to discuss your needs and schedule calls and events tailored to the interests of TheCR Network members. It’s a valuable group to be a part of.”
Jeff Ross
Humana
"The resources The Community Roundtable gives its members are amazing."
Maria Ogneva
Recent Articles
"The resources The Community Roundtable gives its members are amazing. Every time I join a Roundtable Call
I learn a ton."
- Maria Ogneva Global Head of Community, Linkedin
Research
The State of Community Management 2017
Our 2017 report features data from more than 330 communities and includes trends, best practices and new insights into how communities manage content, programming, staffing, budgets, strategy, metrics and much more.
The Community Manager Handbook
Research findings from The CR combined with short case studies and tips from some of the smartest community professionals in the space, in an easy to read format with tons of practical advice for community managers,
Defining Community Management Roles
A practical guide for community professionals, hiring managers, and HR teams to help you understand different community management roles and explore resources that advance community management skills.