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Community Manager Appreciation Day 2014

In 2014 we celebrated Community Manager Appreciation day by sharing a series of profiles from community leaders.

In TheCR Network we’re always surprised with how different our members are – in wonderful ways. It seems like no two community managers have taken the same path on their journey and their varied backgrounds make for a fascinating set of members. The greatest benefit of such a diverse group is how broad and deep their knowledge bases are. We have ex-lawyers, former journalists and even an librarian! We’ve decided to honor our members through a new 2014 initiative called The Faces of Community Management and we thought unveiling the project on #CMAD was a perfect opportunity to share our love and appreciation.

Community Manager Appreciation Day

FacesCM_JamesDownload James’ profile here: FacesCM_James.

We are also delighted to share a guest blog post from James today! You can read it below or check it out here.

5 ways your community can be more engaging and still keep your sanity!

Community Manager Appreciation Day is here again but I don’t think most people outside the social media realm even know about it. Community Managers are the unsung heroes working behind the scenes to nurture and grow the community. It’s a tough job that many underestimate the skills and time required.  In a single day you can go from feeling energized to worn down and lonely. But it’s worth it. That’s why whenever two Community Managers get together there’s an instant connection. They know what it takes and the rewards to be gained from such a role.

Here’s 5 ways you can help your community be more engaging and still keep your sanity!

1. Set the tone Define the purpose and set the stage by planting the seeds of discussion.

2. Make visitors feel at home Recruit and welcome new members. Give them a tour or better yet have another member mentor them.

3. Connect people and ideas

The key to any community is in the relationships among participants. Building relationships online takes time. A successful Community Manager can foster relationships by connecting ideas and members to each other.

4. Steering conversation

Sometimes conversations need a little help getting started. Other times conversations need to be steered in another direction or cooled down. Do it with confidence and creativity.

5. Shining the light on others

I think one of the most powerful tactics a Community Manager can remember is to find ways to empower and praise community members. Let them shine in the light, allow them to become advocates for the community and in the end the more advocates a community has the easier your job will be.

So from one Community Manager to another I wish you a wonderful day and know that what you do may not be understood by many, but you have a small group of peers who understand and are here to help. That’s the great thing about the Community Roundtable, it’s a support group for all of us crazy people who took on this role, many of us not knowing what we were getting into!

Luke Sinclair
FacesCM_Jam
Faces of Community Management - Jeff Ross, Humana
Rebecca Braglio, Community Manager Pets360

Community Manager Appreciation Day takes place every 4th Monday of January as a way to recognize and celebrate the efforts of community managers around the world using social media and other tools to improve customer experiences" we want to broaden the scope.

More CMAD Celebrations:

2022

Community Manager Appreciation Day

See more from CMAD 2022

2019

Community Manager Appreciation Day CMAD

See more from CMAD 2019 

2016

Community Manager Appreciation Day

See more from CMAD 2016

2013

CMAD

See more from CMAD 2013

2010

Community Manager Appreciation Day

See more from CMAD 2010

2021

Community Manager Appreciation Day

See more from CMAD 2021

2018

Community Manager Appreciation Day

See more from CMAD 2018

2015

Community manager handbook

See more from CMAD 2015

2012

CMAD

See more from CMAD 2012

2020

Community Manager Appreciation Day

See more from CMAD 2020

2017

Community Manager Appreciation Day

See more from CMAD 2017

2014

Community Manager Appreciation Day

See more from CMAD 2014

2011

Rachel Happe

See more from CMAD 2011

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