While CMAD started out as Community Management Appreciation Day, we like to imagine it has evolved into something more – community management advancement day. Because really, what shows more appreciation than saying, “we see you and we want to help you get to where you want to be!”?
We started brainstorming a way to celebrate CMAD 2018 that would both highlight some of the amazing community management leaders we know and provide a tangible asset for community professionals everywhere to enjoy. Thus, CMGT 101 was born. We worked closely with 17 community leaders to get their advice on specific topics, like member retention, effective engagement, community UX and more and compiled this ebook: CMGT 101: 17 Community Leaders Share Their Secrets for Success.
We could not have published this ebook without the thoughtful contributions from:
- Lori Harrison-Smith, Steelcase
- J.J. Lovett, CA Technologies
- Aaliyah Miller, Aetna
- Patty McEnaney, Envestnet
- Monique van den Berg, Atlassian
- Jerry Green, The Community Roundtable
- Kirsten Laaspere, Akamai
- Jay Graff, JM Family Group
- Marjorie Anderson, PMI
- Jerry Janda, SAP
- Dana Baldwin, Electronic Arts
- Dina Vekaria, Pearson
- Judi Cardinal, Akamai
- Lisa Allison, Analog Devices
- Heather Ausmus, Ciena
- Chris Catania, ESRI
- Stephanie Field, Carbon Black
You can head here and download your own copy of CMGT 101: 17 Community Leaders Share Their Secrets for Success and check out the best practices that this amazing group of community leaders shares.