Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet, or stay connected to your members and audience in virtually, community can solve for nearly every organizational challenges.
Rachel explores how online community programs increase meaningful engagement, empower members, employees, and audiences to contribute and collaborate online, and make a significant impact on overall ROI.
This session covered:
- What are online communities and what makes them so powerful?
- The dynamics of communities and how they generate value
- The strategic, operational, and tactical impact of great communities
- How communities are being used to change the way organizations operate
