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Infographic: Social Media Etiquette for Business

September 11, 2014 By Jim Storer

By Shannon Abram, Relationship Manager at The Community Roundtable Earlier this week we shared three best practices for budgeting community and social media programs that were culled from some interesting discussions between members inside TheCR Network (missed it? check out the post & … [Read more...]

3 Best Practices When Budgeting for Community and Social Programs

September 9, 2014 By Jim Storer

budgeting

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. 2015 may seem far away, but for many organizations Fall is when major planning and budgeting initiatives kick off. For many community and social teams their budget may cover everything from technology licensing, … [Read more...]

Friday Roundup – The Strategy Kick-Off Edition

September 5, 2014 By Jim Storer

By Shannon Abram, Relationship Manager at The Community Roundtable. While we've heard rumors of kids heading back to school over the last month the first day of school in Boston was yesterday. We are officially back in the Fall swing of things at TheCR. This month we're focusing on the strategy … [Read more...]

How can I get lurkers to participate?

September 4, 2014 By Jim Storer

Lurkers

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. No matter how much strategy building and content planning you do there are still going to be lurkers hanging out in your community, not contributing. The big question is: how do I convert those lurkers into engaged … [Read more...]

I need to build a community strategy. Where do I start?

September 2, 2014 By Jim Storer

strategy

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Whether you are starting from scratch with a new community, or taking over an existing community that could use some love there is a good chance you'll be tasked with building a community strategy. This can be both … [Read more...]

Friday Roundup – Last Chance to Contribute

August 22, 2014 By Jim Storer

Calling All CMGRs: Take the Survey

By Shannon Abram, Relationship Manager at The Community Roundtable. I might sound like a broken record - but this is my last Friday to remind you that our Community Manager Salary Survey closes next week. The response from the community has been fantastic - but as always, the more responses we … [Read more...]

3 Tips for Building Your Community and Social Media Team

August 21, 2014 By Jim Storer

Sarah Price, Google Glass

This is a guest post from Sarah Price, Community and Social Media Programs Lead for Google Glass and member of TheCR Network.  Managing a community team or hoping to someday? Your community managers, forum reps and social support agents will be the face and voice of your brand. Here are a few … [Read more...]

The Evolution of Community Management: Preliminary Data from the CMSS 2014

August 19, 2014 By Jim Storer

Community management trends

By Rachel Happe, Co-Founder and Principal at The Community Roundtable. Online community management is far from new - it’s been around since the beginning of the Internet, and in more formal capacities at media companies since the 90s. Our aggregate understanding of the role, however, is still … [Read more...]

Friday Roundup: Please Share our Survey

August 15, 2014 By Jim Storer

Calling All CMGRs: Take the Survey

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This week we shared another exclusive peek at early Community Manager Salary Survey results. Over 250 community professionals worldwide have taken the survey, and with just two weeks left to collect data (the survey … [Read more...]

3 Qualities to Look For When Hiring Junior Community Managers

August 14, 2014 By Jim Storer

Hiring Entry Level Community Managers

This is a guest post by Marie Connelly, Community Manager at GHDonline and member of TheCR Network. Over the course of the last year or so, I’ve been thinking a lot about hiring junior community managers for our team, particularly in entry-level roles. At the Global Health Delivery Project at … [Read more...]

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