The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Using a Content Management System in Your Community

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By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for a community manager is choosing a community platform. There are lots of options out there (full disclosure - here at TheCR we celebrate and support all community platform vendors. Remaining vendor … [Read more...]

CM Spotlight AMA Archive: Patrick Hellen, CloudLock, Inc.

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By Shannon Abram, Relationship Manager for The Community Roundtable. When we invited Patrick Hellen, the community manager for CloudLock, Inc  to be our October Community Manager Spotlight we knew we were in for a treat. When HE requested the webinar format be an AMA we knew it was ON. In this 30 … [Read more...]

Friday Roundup: Happy Halloween, Community Managers

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By Shannon Abram, Relationship Manager at The Community Roundtable Happy Halloween, community managers! While we toyed with the idea of having a costume contest for the best "community manager" costume this year, we decided you are a too varied and vibrant bunch - so just image us saluting you … [Read more...]

Say Hello to New #ESNchat Mini Decks

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By Shannon Abram, Relationship Manager at The Community Roundtable. Last month when we were given stewardship of the very popular #ESNchat Twitter chat we were buzzing with ideas. So many topic ideas, content wish lists and engagement activities came to mind that we were instantly overwhelmed. … [Read more...]

Friday Roundup: Salary Data in the Desert

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By Shannon Abram, Relationship Manager at The Community Roundtable In case you missed it (and therefore the title of this post makes no sense to you- yet!) we released the first data from the Community Manager Salary Survey this week, an infographic in conjunction with Jive Software, at … [Read more...]

Introducing TheCR Champions: Maddie Grant

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By Hillary Boucher, Community Manager at The Community Roundtable. (This is the second post in our series highlighting TheCR Champion program. Read part one here.) This month we announced a new leadership program -- TheCR Champions – for TheCR Network. Today I want to introduce you to one of our … [Read more...]

Exploring Engagement: The Dance Floor Theory

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By Shannon Abram, Relationship Manager at The Community Roundtable. Note: This post is based on a TheCR Network expert-led Roundtable Call titled "Exploring Engagement: The Dance Floor Theory." The full Roundtable report for this call, and over 200 other community-focused Roundtable reports, is … [Read more...]

Do I need a community playbook?

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By Shannon Abram, Relationship Manager at The Community Roundtable. If you're just getting started in community management you might find your self asking "why isn't there a how-to manual I can consult?" Of course there are tons of great resources on the internet (from places like CMX Hub, … [Read more...]