Nearly everyone involved in community building quickly discovers that facilitating the growth of a community is less of a deliverable and more of a journey. That journey can feel a lot like exploring a rain forest without a map, despite all the information out there about building community. The … [Read more...]
Holiday Tips for Internal Community Engagement
We have become regular participants in a great weekly twitter chat for Internal communities also often known as Enterprise Social Networks or ESNs called #ESNchat. Last week's talk centered on behavior in those communities around the holidays. For the complete conversation from the chat … [Read more...]
TheCR’s JiveWorld Schedule
If you are heading to JiveWorld this week, or if you find yourself in the Las Vegas area, we are coming your way and we'd love to connect. Three of our team members will be at JiveWorld including both Rachel Happe and Jim Storer. Here is how you can meet up with us: Anytime Wednesday or Thursday … [Read more...]
Community Maturity Case Study: Rebtel
As a thank you to those who participated in the 2013 State of Community Management quantitative study we selected 3 participants to receive an in-depth custom community assessment including performance benchmarks and next steps. Today we have one of those company’s, Rebtel’s, perspective on why … [Read more...]
Upcoming Events
View the full upcoming events for community managers calendar here. … [Read more...]
The Value of Community Management by the Numbers (Infographic)
One of the best parts of this year’s State of Community Management: The Value of Community Management report was that for the first time we were able to pull together quantitative data from community managers. It’s a great way to understand what is happening in the discipline of community … [Read more...]
Connection, Friend, Member – Who’s In Your Company’s Online Ecosystem?
We came across this article last week about defining your online community to higher ups, and it resonated because people mean a lot of different things when they use the word community. As the article so aptly states, it is hard sometimes to understand if you are "referring to the online community … [Read more...]
The People You’ll Meet in Community Management Training
It's an exciting time of year. Kids are headed back to school, offices are buzzing again with an increased workload and manager's thoughts turn to productivity. Those interested in bettering their social media and community management team's engagement skills are gathering together online starting … [Read more...]
School or Practical Training for Community Managers?
There is no doubt that demand for skills in social and community management are on the rise. What exactly do companies want for their community teams? The honest answer is that many are not sure. But some more experienced in online communities, like those in TheCR Network, have more of an idea as … [Read more...]
Is Your Business/Community Ready for The Collaborative Economy?
We are pleased to start our fall programming off with a bang in September as Jeremiah Owyang joins us to talk both with TheCR Network members and our greater community on his recent research into The Collaborative Economy, exploring what it means for organizations, their community managers and their … [Read more...]
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