We've been investing a lot of our time and resources at The Community Roundtable in expanding our research, in two critical areas: The Social Executive: Research that looks at how executives use social approaches to drive business results The State of Community Management (SOCM): Research that … [Read more...]
The Social Executive Research: UBM Case Study
As the business world continues to innovate and move faster, social technologies are changing the way businesses communicate and engage with internal and external constituencies. This dramatic change alters both the structure of organizations and the opportunities they choose to pursue. A … [Read more...]
2013 State of Community Management: Proving the Value of Community
How many times have you wished you could respond, with data, to the following questions: What is the value of implementing a community strategy? What is the value of a community manager? How long does it take to achieve a critical mass of activity such that the community is … [Read more...]
Appreciating Community Managers – Happy CMAD!
When Jeremiah Owyang started Community Manager Appreciation Day (#CMAD) we were one of the first to jump on the bandwagon because community managers often work behind the scenes which means that they sometimes don't get the appreciation they deserve for often very challenging work. In the best of … [Read more...]
Getting Down to the Business of Community Research
The Community Roundtable has always had a two-fold purpose: Help our members who are community and social business leaders be successful, Educate the market about the role of community management. Because of this two-pronged view of our role in the market, research, documentation and public … [Read more...]
2012 Year In Reveiw
Before we look forward, it's always good to take stock of where we've been, how much progress we've made and where we may not have done so well. For The Community Roundtable this has been a very full year and I am very proud by all we have accomplished. Our goal is to advance the business of … [Read more...]
Working in the Social World: Complex Adaptive Systems
Last week I had the honor and fun of keynoting at Defrag. It was my first Defrag conference and I was not entirely sure what to expect aside from knowing it was a forum for deeper thinking about enterprise technologies. I was pleasantly surprised that both presenters and attendees were talking about … [Read more...]
A Path to Community Maturity
A few of years ago The Community Roundtable debuted our Community Maturity Model (CMM) in the hopes that it would help members of TheCR Network, our advisory clients and, well, everyone advance the business of their communities. It has been wonderfully received over the years, but we often get … [Read more...]
Now Seeking: Future of Business Research Fellow
At The Community Roundtable we're expanding our research on how organizations use social technologies and are looking for a Research Fellow with fundamental research skills who needs experience and mentorship to take the next step in their career. This opportunity will help the right candidate leap … [Read more...]
Complexity, Simplicity and Why Community Is Difficult for Organizations
The markets that organizations deal with daily are complex. They always have been but that complexity used to be easy to ignore. Now we can no longer ignore it because it is playing out across the Internet in real-time, many people and organizations react by retrenching and becoming even more rigid … [Read more...]
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