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Group Coaching: Digital Engagement and Community Management

March 16, 2020 By Rachel Happe

Digital Coaching

With the Covid-19 crisis growing, in-person events and activities are moving online. For some, this is an easy transition because they've been engaging remotely for years. For many others, this is an abrupt and challenging change because digital channels have been used primarily for outbound … [Read more...]

Managing Teams Who Are Suddenly Remote

March 10, 2020 By Rachel Happe

Working from kitchen table remote work

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are shutting offices and encouraging people to work from home in industries where that is possible. Events and conferences are being canceled. People are starting to … [Read more...]

Measuring Networked Leadership

February 27, 2020 By Rachel Happe

Networked Leadership

For many years, I had an uncomfortable relationship with the word 'leadership'. It seemed vague, imprecise and conflated with 'executive', especially in corporate settings. It certainly didn't apply to me. Then I was an executive and I still think of myself as a leader. To me, it felt like the word … [Read more...]

TheCR’s 2020 Research Needs Your Voice. Yes, Again!

February 26, 2020 By Rachel Happe

Community Management Research Reports

We've been doing the State of Community Management research now for 11 years. That's a long time and every year, the time between each research cycle seems to get shorter - we know it seems like we ask you to participate a lot. But it matters - a lot.I know many people take it one year and not the … [Read more...]

The Role of Communities in Innovation

February 21, 2020 By Rachel Happe

Technology Adoption Rates

Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation. Cities are a type of community that produces a high cadence of collisions between a diverse set of individuals. This collision of people and ideas allows people to … [Read more...]

Taking Time to Recharge and Reset

November 6, 2019 By Rachel Happe

When I was growing up, my father had a paid sabbatical every seven years. This is common in academic and religious professions but less so in other careers. In those careers, it is provided as a time to study, travel, and reflect so that you can return refreshed. In the community industry, our … [Read more...]

Communities are Modeling the Future of Work

October 16, 2019 By Rachel Happe

No one wants to be told what to do. The more someone tells you what to do or believe, the more you will resist — especially if it is something new. I often show people this picture of my daughter as a baby, getting her first spoonful of solid food. Keep that image in your mind as you think of … [Read more...]

September in TheCR Network: Community Technology

August 29, 2019 By Rachel Happe

Online community manager conference

Like so many communities, for TheCR Network September is a period of regrouping and getting back into our routines after the summer. Over the summer we pause a lot of our programming and we typically see our engagement drop a bit as well. September means getting back to regular roundtable calls to … [Read more...]

Ten Years of Community Leadership at TheCR

June 10, 2019 By Rachel Happe

Best Online Community Consultants

I never intended to be an entrepreneur. Today, we are celebrating our 10th anniversary at The Community Roundtable. It seems improbable.  Why DID I agree to start this crazy adventure with Jim Storer? At the time, in 2009, social software was exploding. There was a lot of experimentation going … [Read more...]

The Community Maturity Model™

May 16, 2019 By Rachel Happe

How to improve online engagement

The Community Roundtable is 10 years old this spring. One of the first things we did when we started was to create the Community Maturity Model as a way to frame our view of how communities approaches develop over time. The Community Maturity Model™ serves several critical roles. It: Creates … [Read more...]

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