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Announcing TheCR’s 2017 Member Advisory Board

February 1, 2017 By Rachel Happe

At The Community Roundtable, we try to practice what we preach and lead by example. Our business model relies heavily on building relationships, which in financial terms means we are constantly focused on generating more value for our stakeholders - friends, guest experts, members, clients, team … [Read more...]

Social Media is Broken…Communities Can Help

November 15, 2016 By Rachel Happe

Community funnel

  Social media is broken - you need only look at political discussions on Twitter, gamer gate, or online bullying. In 2015, organic reach on Facebook page posts was 2.6%. Social media is, at its heart, a media model that thrives off of more; more content, more clicks, more attention. … [Read more...]

View from the Top: Executive Perspectives on Community

July 25, 2016 By Rachel Happe

Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who work in the community space can be very proud. As communities gain strategic attention, the … [Read more...]

A Community for Community Managers

June 22, 2016 By Rachel Happe

Community content and programming

At The Community Roundtable, we've been running a community for community managers for seven years - TheCR Network. Running TheCR Network allows us to learn together every day along with hundreds of the best community professionals in the business, from over 150 organizations. Our shared purpose … [Read more...]

The Link Between Communities and Culture Change

March 28, 2016 By Rachel Happe

Work Out Loud Framework

By Rachel Happe, Co-Founder, The Community Roundtable This month, at JiveWorld, I presented Becoming a Community Ninja: 5 Secrets of Community Black Ops. One of those secrets was using communities to create culture change. Most organizations do not understand how powerful communities can be in … [Read more...]

10 Trends for the Future of Communities

January 13, 2016 By Rachel Happe

By Rachel Happe, Co-Founder & Principal of The Community Roundtable Communities sit at the intersection of a number of trends; social media, digital transformation, a generational shift to prioritize purposeful work, change management, leadership and social learning. They are both complex … [Read more...]

Digging in to 2016 at TheCR

January 4, 2016 By Rachel Happe

By Rachel Happe, The Community Roundtable. Wow. 2016. A fresh Moleskine for me and a blank canvas for all of us. While I am not big on resolutions I do use the new year as an opportunity to take stock of the previous year and declare my intentions for the new year. In particular this year, I … [Read more...]

50 Skills of Community Management

September 14, 2015 By Rachel Happe

Community manager skills - A core component of proven community models and frameworks.

Rachel Happe, Principal & Co-Founder, The Community Roundtable Back when we started The Community Roundtable in 2009, community management was a bit of a mystery and while there were opportunities for community managers to gather and share, there was not much documented about what community … [Read more...]

TheCR Launches New Training Offerings for Community Managers, Community Program Owners and Executives

September 8, 2015 By Rachel Happe

Community Management Training

By Rachel Happe, Co-Founder of The Community Roundtable When we started The Community Roundtable six years ago, community management was seen largely as an art - something that was not possible to teach in an explicit way. Because of that, our first service was TheCR Network - a community of … [Read more...]

The Parable of Reddit or How Traditional Business Models Fail Communities

July 12, 2015 By Rachel Happe

By Rachel Happe, Co-Founder The Community Roundtable If you work in the community or digital space, it's been impossible not to follow the turmoil at Reddit during the last week. It is cause for a lot of anxiety in the community space because until this turmoil hit, Reddit was viewed as community … [Read more...]

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