The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Assess your Community Management Maturity

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Eight years. The Community Roundtable has been doing its annual research on the landscape of community management for close to a decade. We have learned a lot in that time and this research has contributed to the discipline by: Consolidating and determining standard practices within … [Read more...]

Announcing TheCR’s 2017 Member Advisory Board

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At The Community Roundtable, we try to practice what we preach and lead by example. Our business model relies heavily on building relationships, which in financial terms means we are constantly focused on generating more value for our stakeholders - friends, guest experts, members, clients, team … [Read more...]

Social Media is Broken…Communities Can Help

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  Social media is broken - you need only look at political discussions on Twitter, gamer gate, or online bullying. In 2015, organic reach on Facebook page posts was 2.6%. Social media is, at its heart, a media model that thrives off of more; more content, more clicks, more attention. … [Read more...]

A Community for Community Managers

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At The Community Roundtable, we've been running a community for community managers for seven years - TheCR Network. Running TheCR Network allows us to learn together every day along with hundreds of the best community professionals in the business, from over 150 organizations. Our shared purpose … [Read more...]

The Link Between Communities and Culture Change

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By Rachel Happe, Co-Founder, The Community Roundtable This month, at JiveWorld, I presented Becoming a Community Ninja: 5 Secrets of Community Black Ops. One of those secrets was using communities to create culture change. Most organizations do not understand how powerful communities can be in … [Read more...]

10 Trends for the Future of Communities

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By Rachel Happe, Co-Founder & Principal of The Community Roundtable Communities sit at the intersection of a number of trends; social media, digital transformation, a generational shift to prioritize purposeful work, change management, leadership and social learning. They are both complex … [Read more...]

Digging in to 2016 at TheCR

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By Rachel Happe, The Community Roundtable. Wow. 2016. A fresh Moleskine for me and a blank canvas for all of us. While I am not big on resolutions I do use the new year as an opportunity to take stock of the previous year and declare my intentions for the new year. In particular this year, I … [Read more...]

50 Skills of Community Management

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Rachel Happe, Principal & Co-Founder, The Community Roundtable Back when we started The Community Roundtable in 2009, community management was a bit of a mystery and while there were opportunities for community managers to gather and share, there was not much documented about what community … [Read more...]