Shannon Abram, Author at The Community Roundtable

Patrick Hellen, Part Two on His Community Superpower

July 28, 2015 By Shannon Abram

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the … [Read more...]

Sneak Peek: TheCR Connect Agenda

July 27, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Today I'm excited to share the first look at the agenda for TheCR Connect - our first live workshop happening this October in our hometown. Without further ado: The early bird cost for non-members who register before 7/31 … [Read more...]

Friday Roundup: Calling All Early Birds

July 24, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Hey East Coast early birds, don't forget: early bird registration for TheCR Connect ends next Friday - and half your registration fee can be applied to a membership in TheCR Network! If you've been thinking about joining now … [Read more...]

Best Practices for Selecting a Community Platform

July 22, 2015 By Shannon Abram

Q: What's the difference between buying a new home and selecting a community platform? A: One is a major expense, fills you with angst and forces you to move all your stuff. The other changes your address. Joking aside, we tend to approach the selection of a new platform like we would a new home. … [Read more...]

Friday Roundup: Conversations with Community Managers

July 17, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Have you checked out our podcast series, "Conversations with Community Managers?" Recently we've chatted with community practitioners from Mastercard, Aetna and Deep Information Services. And you can check out our archives for … [Read more...]

All Things in Moderation – Best Practices for Successful Community Moderation

July 16, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Please forgive the pun, I couldn't help it! In all seriousness, policies, guidelines and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day … [Read more...]

Patrick Hellen on Humor as a Community Superpower

July 15, 2015 By Shannon Abram

Friday Roundup: TheCR Connect

July 10, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Have you ever wanted to crawl inside your computer and meet up with all the amazing community folks you know to chat about your challenges, vent your community frustrations and walk away energized and inspired by their … [Read more...]

Announcing TheCR Connect – A Workshop for Community Managers

July 7, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. After over six years of connecting community folks online we are taking this show on the road! I am thrilled to announce our latest venture - TheCR Connect! TheCR Connect is technically a workshop for community professionals, but … [Read more...]

Friday Roundup – Strategic Investment in Community

July 3, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Hello and happy Friday everyone! I'm posting just a quick recap this week for anyone who wants to catch up on the community news from the week. Most of our team is out celebrating (early) Independence day; we hope you have a … [Read more...]