The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • Community Leadership Awards
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
    • Careers
      • 2022-23 Community Management Fellow
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
        • 2022 Edition
        • 2015 Edition
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
      • Data-Driven Community Management Workshop
      • Connect
        • Connect 2023
        • Connect 2022
      • Community Technology Summit
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Resources for Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

We’re Three Years Old… and Growing

June 8, 2012 By Rachel Happe

Today we are celebrating the third anniversary of TheCR and of #TheCRLive. Like many things, it seems both yesterday and forever ago. I never expected to be an entrepreneur, but when Jim and I started The Community Roundtable it was clear and obvious to me that the market needed an organization to … [Read more...]

Expanding The Community Roundtable’s Leadership

May 23, 2012 By Rachel Happe

When Jim and I started The Community Roundtable three years ago, we knew community professionals needed support and we knew the market needed more information about what community management was. We felt like it should come from a neutral source that championed the individual professionals but we … [Read more...]

The Community Roundtable Announces Principal Sponsor for 2012 State of Community Management Report

March 14, 2012 By Rachel Happe

Protiviti sponsors report that examines the continued evolution of the social business industry LYNNFIELD, MA – Mar. 14, 2012 – The Community Roundtable is pleased to announce Protiviti Inc. as the principal sponsor of the 2012 State of Community Management Report. The report examines the continued … [Read more...]

Happy Belated Groundhog Day or Why Community Managers Are Gods

February 6, 2012 By Leanne Chase

This article was originally published in last week's TheCR News: When we think of the day to day and the year to year of what community management is, we think of Groundhog Day.  Not the actual event, where a furry creature tells us if winter will last or not...no we mean the movie starring Bill … [Read more...]

Community Management: More Than One Role, a Discipline

January 27, 2012 By Leanne Chase

The Community Roundtable aims to advance the business of community.  I'm going to say that again...we advance the business of community.  I wanted to repeat it because I think it's an important distinction as the way we look at community management.  As Jim Storer has said, everyone is a community … [Read more...]

TheCR Is Growing!

October 11, 2011 By Rachel Happe

When we started The Community Roundtable in early 2009, community management was not yet a mainstream concept and social business was barely used as a term. A lot has changed in a relatively short amount of time. A majority of organizations now understand that this new way of doing business, enabled … [Read more...]

Looking for our first Community Management Fellow

August 15, 2011 By Rachel Happe

Community management is increasing in importance as organizations realize that a new management discipline is required to effectively participate in and get value out of online social environments. As interest in the field has expanded, The Community Roundtable has grown – more members, more … [Read more...]

Thank You – We Wouldn’t Be Two Without You!

June 20, 2011 By Rachel Happe

We will be at the Enterprise 2.0 conference this week - speaking, socializing, and listening to some great case studies. But more than that, the Enterprise 2.0 conference is a great milestone for us - we launched The Community Roundtable two years ago in Boston at the event.  Today, I am on the … [Read more...]

Some Thoughts on Community Management from SXSW

March 21, 2011 By Rachel Happe

While the casual media making at #SXSW seemed to be down a bit this year, there were still plenty of photos, podcasts, and videos being made. We had the opportunity to participate in a couple of projects and were flattered to be asked. I was interviewed by Scott Laningham of IBM DeveloperWorks and … [Read more...]

Who We Appreciate on this Second Community Manager Appreciation Day

January 24, 2011 By Rachel Happe

Who do we appreciate? Among other well deserving folks, we appreciate Jeremiah Owyang for taking the lead in making community management a more visible and recognized discipline.  Other thought leaders who have  contributed quite a bit to the understanding of community management are Bill Johnston, … [Read more...]

  • « Previous Page
  • 1
  • …
  • 8
  • 9
  • 10
  • 11
  • Next Page »
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network
About TheCR Library
About TheCR Academy

LOGIN
TheCR Network
TheCR Library
TheCR Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter