By Shannon Abram, The Community Roundtable The one of the most frequent questions we get from community managers is "How can I increase engagement in my community?" It's a great question - and one that has no single answer. Of course the variables that define every community - size, scope, … [Read more...]
Six Tips for Selling Social Media and Community to the C-Suite
By Amy Turner, The Community Roundtable Need some help convincing executives why your organization needs to be more active in social media and community? TheCR Network spoke with Jaime Punishill and discussed practical strategies for selling these important social functions to the C-Suite. Set … [Read more...]
Why Doodling, Drawing and Visual Storytelling Are Good For Community
By Amy Turner, The Community Roundtable If we look back in history, we have been using visuals to communicate complex information for years through the use of diagrams, graphs, charts, etc. In today’s complex environment, we need visuals to help us make sense of the world. Raw data is too much of … [Read more...]
Best Practices For Seeding Content In Your Community
By Gerogina Cannie, Community Manager at The Community Roundtable Recently one of my partners / a fellow community manager asked me to share some of my best practices for seeding content in a new community. She was searching for some very tactical information and I found myself getting creative when … [Read more...]
Spider Tag, or Best Practices for a Successful Community Rollout
By Ted McEnroe, Director of Research and Training, The Community Roundtable My 5-year-old daughter likes games. She also likes creating games. Last night, she wanted to come up with a game of tag. When I was young, there was tag – and if you wanted to be innovative, freeze tag. Today, my … [Read more...]
Announcing TheCR Connect 2016 – The Workshop for Community Pros
By Hillary Boucher, Director of Networks at The Community Roundtable I am beyond excited to get to share this news with you – we’ve set the date for our annual community workshop this Fall!! TheCR Connect 2016 will take place on October 26-27, 2016 (that’s right – TWO days!) at the Babson … [Read more...]
Why I Don’t Want To Join Your Community
By Georgina Cannie, Community Manager at The Community Roundtable You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an entire community for dog treats. With so many options, I can afford to be picky. …And there … [Read more...]
Six skills to make you a successful Director of Community
You may run an online community - but to own an online community program, you need to add some skills to your toolset. "Great player. Couldn't cut it as a coach." "She was such a great reporter - but I hate her as an editor." "Man, I can't believe his startup crashed and burned like that. … [Read more...]
Building a Conflict Resistant Community
By Amy Turner, The Community Roundtable Building a Conflict Resistant Community, Or Turning Brand Haters into Brand Advocates Every conflict today has the potential to go viral, which is why crisis management plans are imperative for brands and organizations - especially those with active and … [Read more...]
What Star Wars Can Teach Us about Community Management
Mythology, reality and storytelling are fitting aspects of community management. Every human being has their own preconceived myths that exist as a result of their individual life experiences. That is why a group of people can have a conversation and each come away from that conversation having … [Read more...]
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