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Just Because You Invite Me, Doesn’t Mean I’ll Come

August 23, 2016 By Georgina Cannie

association community management

By Marjorie Anderson, Community Engagement Specialist at PMI and member of TheCR Network.  One of the many wonderful things about an association having a member-facing online community is that there’s something in it for everyone. Maybe one of the most challenging things … [Read more...]

Community ROI: Search and you will find it

August 22, 2016 By Ted McEnroe

By Ted McEnroe, Director of Research and Training Community ROI has been a popular topic here at TheCR since Rachel released her "ROI Model We Can All Love" in the State of Community Management 2016. If you need a refresher, it recognizes that a fundamental value of community in almost any use … [Read more...]

Throwback Thursday – Community Engagement Drivers

August 11, 2016 By Jim Storer

community engagement drivers

By Shannon Abram, The Community Roundtable The one of the most frequent questions we get from community managers is "How can I increase engagement in my community?" It's a great question - and one that has no single answer. Of course the variables that define every community - size, scope, … [Read more...]

Six Tips for Selling Social Media and Community to the C-Suite

August 9, 2016 By Jim Storer

Jaime Punishill

By Amy Turner, The Community Roundtable Need some help convincing executives why your organization needs to be more active in social media and community? TheCR Network spoke with Jaime Punishill and discussed practical strategies for selling these important social functions to the C-Suite. Set … [Read more...]

Why Doodling, Drawing and Visual Storytelling Are Good For Community

July 13, 2016 By Jim Storer

visual storytelling tactics

By Amy Turner, The Community Roundtable If we look back in history, we have been using visuals to communicate complex information for years through the use of diagrams, graphs, charts, etc. In today’s complex environment, we need visuals to help us make sense of the world. Raw data is too much of … [Read more...]

Best Practices For Seeding Content In Your Community

May 24, 2016 By Jim Storer

Best Community Manager Resources

By Gerogina Cannie, Community Manager at The Community Roundtable Recently one of my partners / a fellow community manager asked me to share some of my best practices for seeding content in a new community. She was searching for some very tactical information and I found myself getting creative when … [Read more...]

Spider Tag, or Best Practices for a Successful Community Rollout

May 12, 2016 By Ted McEnroe

By Ted McEnroe, Director of Research and Training, The Community Roundtable My  5-year-old daughter likes games. She also likes creating games. Last night, she wanted to come up with a game of tag. When I was young, there was tag – and if you wanted to be innovative, freeze tag. Today, my … [Read more...]

Announcing TheCR Connect 2016 – The Workshop for Community Pros

May 10, 2016 By Jim Storer

Community workshops

By Hillary Boucher, Director of Networks at The Community Roundtable I am beyond excited to get to share this news with you – we’ve set the date for our annual community workshop this Fall!! TheCR Connect 2016 will take place on October 26-27, 2016 (that’s right – TWO days!) at the Babson … [Read more...]

Why I Don’t Want To Join Your Community

April 20, 2016 By Jim Storer

Best Community Manager Resources

By Georgina Cannie, Community Manager at The Community Roundtable You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an entire community for dog treats. With so many options, I can afford to be picky. …And there … [Read more...]

Six skills to make you a successful Director of Community

April 18, 2016 By Ted McEnroe

Director of Community

You may run an online community - but to own an online community program, you need to add some skills to your toolset. "Great player. Couldn't cut it as a coach." "She was such a great reporter - but I hate her as an editor." "Man, I can't believe his startup crashed and burned like that. … [Read more...]

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