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Three Ways to Re-Energize a Quiet Online Community

April 28, 2022 By Lindsey Leesmann

Inheriting a community with 39,000 members sounds like a dream come true, except for when the engagement rate is <1% — oh, and a lot of the members are upset because they were moved to a new platform without warning or resources. Welcome to the world of Extreme Networks when Sam Pirok started as … [Read more...]

3 Quick Community Wins for February 2022

February 2, 2022 By Shannon Abram

Online community management best practices

Check these three easy community management to-dos off your list and set yourself up for community success in 2022. We are delighted that in recent years February has become a time to practice love in all its forms. If you're into all that Cupid stuff? Awesome! But the rise of Galentine's Day, … [Read more...]

Three Quick Community Wins for January 2022

January 3, 2022 By Shannon Abram

3 Quick Wins For January 2022-tile

Check these three easy community management to-dos off your list and set yourself up for community success in 2022. A new year can be both an amazing blank slate, and also, a terrifying blank slate. If you're back at your desk and feeling overwhelmed by your to-do list, here are three easy ways … [Read more...]

Building Effective Content Programs for Your Online Community

September 22, 2021 By Shannon Abram

Content and programs are the lifeblood of a successful online community program. They are often seen as one collective entity, but they serve two different roles for communities. Content gives people a reason to visit (and return to) an online community, while programs create opportunities for … [Read more...]

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

December 17, 2020 By Shannon Abram

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

3 Ways to Increase Member Engagement From SAS, Cloudera, and National Instruments

December 10, 2020 By Shannon Abram

Need to increase engagement in your online community? Three companies share ways they increase engagement with their online audience. If you are struggling with engagement in your online community then you aren't alone. Improving and maintaining online engagement is the number one challenge for … [Read more...]

Conversations with Community Managers – Elizabeth Kohler on Engaging Online Learners

July 20, 2020 By Shannon Abram

Elizabeth Kohler Community Manager

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Community FAQ: How can I build effective content and programs for my online community?

May 22, 2020 By Shannon Abram

Kelly Schott The Community Roundtable

If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and games that keep your online community party rolling. In this webinar Kelly Schott shares five lessons we've learned from TheCR Network members about planning … [Read more...]

Community FAQ: How can I use community to remove bottlenecks from my organization?

May 14, 2020 By Shannon Abram

How to use online communities to remove bottlenecks from organization

In an increasingly networked world, customers and members expect answers to their questions in near-real time. ​ Community programs provide a way to empower individuals to collaborate, share, and learn, while removing bottlenecks that can arise when multiple people are involved in a project … [Read more...]

Conversations with Community Managers – Jennifer Erzen on the (Not So) Secret Powers of Community

May 12, 2020 By Shannon Abram

Conversations with Community Managers - Jennifer Erzen

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

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Community best practices

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