The Community Roundtable

Strategies, Tools, and Professional Development for Community Leaders

Community FAQ: How can I build effective content and programs for my online community?

By

If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and games that keep your online community party rolling. In this webinar Kelly Schott shares five lessons we've learned from TheCR Network members about planning … [Read more...]

Community FAQ: How can I use community to remove bottlenecks from my organization?

By

In an increasingly networked world, customers and members expect answers to their questions in near-real time. ​ Community programs provide a way to empower individuals to collaborate, share, and learn, while removing bottlenecks that can arise when multiple people are involved in a project … [Read more...]

Conversations with Community Managers – Jennifer Erzen on the (Not So) Secret Powers of Community

By

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Five Best Practices for Onboarding New Members

By

How you welcome your new members matters - one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community. It makes sense – having someone welcome you, give you some ground rules on … [Read more...]

Community FAQ: How can I use our community to empower members?

By

When individuals are inspired, engaged, and empowered they fuel a self-reinforcing positive feedback loop. ​ Success breeds success because people see engagement rewarded, which in turn increases how comfortable they are engaging in the community themselves. People live up or down to the … [Read more...]

Engagement That Scales Podcast – Episode #1: Jake McKee

By

In episode #1 Rachel is joined by Jake McKee, Founder of Community5 and the Dinner5 project. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. With countless IRL events being moved online as a result of the COVID-19 crisis, Rachel and Jake to discuss … [Read more...]

Managing Remote Teams: Ideas and Advice for Thriving Online

By

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are shutting offices and encouraging people to work from home in industries where that is possible. Events and conferences are being canceled. People are starting to … [Read more...]

The Role of Communities in Innovation

By

Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation. Cities are a type of community that produces a high cadence of collisions between a diverse set of individuals. This collision of people and ideas allows people to … [Read more...]

2019 Edition of the Community Maturity Model

By

The Community Roundtable is 10 years old this spring. One of the first things we did when we started was to create the Community Maturity Model as a way to frame our view of how communities approaches develop over time. The Community Maturity Model serves several critical roles. It: Creates … [Read more...]