The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Habits of Highly Effective Community Managers

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We are honored and excited to be filling in tomorrow as the host for #CommBuild Twitter chat (1p Eastern, 1oam Pacific. The topic is taken from a presentation Jim Storer, Joshua Paul and Maggie McGary gave last fall at the ASAE conference entitled "8 Habits of Highly Successful Online Community … [Read more...]

The Journey of Managing Online Communities

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We are very fortunate at The Community Roundtable to meet and help many companies with their online community efforts.  The companies we help are  as varied as are the reasons and times in their community maturity cycle that they seek us out. Some haven't even started formal communities yet, but … [Read more...]

Community Managers on Why Training Makes a Difference

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It's wonderful to see the growth and evolution in the community management space. So many companies are seeing the value of community and the value in services that support community managers. We are humbled by it and as we pass our four year mark supporting community managers we are very excited … [Read more...]

The Power of Change and Why TheCR Network Matters

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I was obviously an early believe in the power of online communities and networks to generate value for organizations and over the years I have been gratified to see many of my beliefs born out through experience and data. One of the reasons that I always believed communities were so powerful was … [Read more...]

Check Out Our New Look

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We are very excited to introduce our new and improved website! While putting on a little make up and freshening up content is always a good idea, we wanted to rethink everything. Our goal with the new web site is to help visitors: Understand where they are on their journey to adopt social … [Read more...]

Communities by the Numbers

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As we sift through the survey data from this year's quantitative State of Community Management, one area the research advisory board has called specific attention to is how organizations are defining and measuring the success of a community. The survey results allow us to add to the context we … [Read more...]

Ode to the Boston Community

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For anyone who has spent time in Boston, last week's bombings were surreal. I grew up in Cambridge and have friends and family that permeate the area where the events of last week played out although I no longer live in the city. It felt weird to watch from what seemed to be so far away. Last night … [Read more...]