Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet, or stay connected to your members and audience in virtually, community can solve for nearly every organizational … [Read more...]
Community FAQ: How can I use our community to empower members?
When individuals are inspired, engaged, and empowered they fuel a self-reinforcing positive feedback loop. Success breeds success because people see engagement rewarded, which in turn increases how comfortable they are engaging in the community themselves. People live up or down to the … [Read more...]
Measuring Engagement and Culture: TheCR’s Community Engagement Framework
How do you measure engagement? or culture? The state of the art in measuring engagement is to measure click-throughs. That’s not asking very much. And it certainly won’t get you to collaboration, co-creation or innovation. Far too often engagement is thought of as one specific activity and therefore … [Read more...]
Throwback Thursday – Building Your Community
By Amy Turner, The Community RoundtableA community is only as successful and effective as the people who are part of it. When first starting out, or perhaps re-energizing and re-building a stale community, how do you build a strategy and lay the foundation for a successful one?We've compiled … [Read more...]
Does your community culture make you a Lake Wobegon community?
By Ted McEnroe, Director of Research and TrainingI was reviewing data from the State of Community Management from the 2016 report when a data point caught my attention that wasn't part of the initial publication. Even at the Stage 1, our lowest level of community maturity, nearly half of … [Read more...]
View from the Top: Executive Perspectives on Community
By Rachel Happe, Co-Founder and Principal, The Community Roundtable.Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who work in the community … [Read more...]
Improving Community Sentiment: Taking a Community from Hostile to Happy
By Shannon Abram, The Community RoundtableWhen community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value.What's not always clear is this: you CAN create the community environment you want.The Community … [Read more...]
My community is great! Why is it failing?
One possible reason? Because you're working in isolation. Learn to connect your community with your organization with Community Program Essentials!By Ted McEnroe, Director of Research and Training, The Community RoundtableYou’ve probably been there at some point. You run (or are a member of) … [Read more...]
Five Things the Boston Marathon Can Teach You about Community Programs
By Ted McEnroe, The Community RoundtableMonday is the 119th running of a remarkable tradition - the Boston Marathon. For decades, the Marathon has been a Greater Boston institution, a must do for people to either run, attend or watch on TV. People from across the region whose closest thing to a … [Read more...]
The Business Model of Engagement
By Rachel Happe, Principal/Co-Founder, The Community RoundtableEngagement is a hot topic. For those of you who have heard me speak, you know I don't think all engagement is created equally and I think there is far too little focus put on the purpose behind the engagement. You can have high … [Read more...]
