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3 Tips for Building a Community Use Case

July 1, 2022 By Lindsey Leesmann

The writing’s on the wall, your organization can benefit from a community. But how do you get leadership on board? You’re in luck, because we’ve got the scoop on successfully building a community use case! Define your community's goals You know the old saying, “Don’t put the cart before … [Read more...]

The Business of Community

May 11, 2020 By Shannon Abram

Business of Community

Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet (online employee community), or stay connected to your members and audience in virtually, community can solve for nearly every … [Read more...]

How can I use our community to empower members?

May 7, 2020 By Shannon Abram

empowering members in your online community

When individuals are inspired, engaged, and empowered they fuel a self-reinforcing positive feedback loop. ​ Success breeds success because people see engagement rewarded, which in turn increases how comfortable they are engaging in the community themselves. People live up or down to the … [Read more...]

Measuring Engagement and Culture: TheCR’s Community Engagement Framework

March 27, 2017 By Rachel Happe

Organizational change management an adoption

How do you measure engagement? or culture? The state of the art in measuring engagement is to measure click-throughs. That’s not asking very much. And it certainly won’t get you to collaboration, co-creation or innovation. Far too often engagement is thought of as one specific activity and therefore … [Read more...]

Throwback Thursday – Building Your Community

October 27, 2016 By Amy Turner

how to build an online community

By Amy Turner, The Community Roundtable A community is only as successful and effective as the people who are part of it. When first starting out, or perhaps re-energizing and re-building a stale community, how do you build a strategy and lay the foundation for a successful one? We've compiled … [Read more...]

Does your community culture make you a Lake Wobegon community?

August 2, 2016 By Ted McEnroe

Lake photos

By Ted McEnroe, Director of Research and Training I was reviewing data from the State of Community Management from the 2016 report when a data point caught my attention that wasn't part of the initial publication. Even at the Stage 1, our lowest level of community maturity, nearly half of … [Read more...]

View from the Top: Executive Perspectives on Community

July 25, 2016 By Rachel Happe

Executive Perspectives on Community

By Rachel Happe, Co-Founder and Principal, The Community Roundtable. Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who work in the community … [Read more...]

Improving Community Sentiment: Taking a Community from Hostile to Happy

April 26, 2016 By Shannon Abram

community sentiment

By Shannon Abram, The Community Roundtable When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community … [Read more...]

My community is great! Why is it failing?

April 5, 2016 By Ted McEnroe

One possible reason? Because you're working in isolation. Learn to connect your community with your organization with Community Program Essentials! By Ted McEnroe, Director of Research and Training, The Community Roundtable You’ve probably been there at some point. You run (or are a member of) … [Read more...]

Five Things the Boston Marathon Can Teach You about Community Programs

April 16, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable Monday is the 119th running of a remarkable tradition - the Boston Marathon. For decades, the Marathon has been a Greater Boston institution, a must do for people to either run, attend or watch on TV. People from across the region whose closest thing to a … [Read more...]

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